Job Details

Student Success Manager
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Position Number: 5137420
Location: El Paso, TX
Position Type: Student Affairs and Services

Student Success Manager

Job ID: 11659
Location: El Paso, TX
Full/Part Time: Full Time
Regular/Temporary: $RegTemp

About UTEP

UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.

Position Information

Hiring Department: Hunt College of Business Dean's Office

Posting End Date: Open until filled.

Hours: 40 hours per week, standard Monday- Friday 8:00 am- 5:00 pm.

FLSA status: Exempt.

Earliest Start Date: As soon as possible.

Salary: Commensurate with education and experience.

Required Application Materials:

Resume
Cover Letter
List of three references

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides, and insurability as defined in UTS 157 may be required to perform the position's essential functions.

Purpose of Position

The Student Success Manager is responsible for fostering and cultivating an environment that's conducive to student success. This position will provide comprehensive support services, professional development activities/resources, and initiatives that address the diverse needs of students and promote their academic success and personal and professional development. The ideal candidate will have a genuine passion for supporting student success, a positive attitude, resilience, and the ability to inspire and motivate students to achieve their academic and personal goals.

Essential Functions

Provide professional development advising and counseling services to students, helping them navigate their academic programs and professional development activities through a Student-Centered resource base to address: Critical Thinking, Time Management, Test Taking Strategies, Self-Discipline, etc.

Develop and implement programs and initiatives to improve student retention rates, such as early intervention, writing workshops, seminars, and mentorship programs, and coordinating and facilitating student support services, including tutoring, academic coaching, disability services, and mental health support.

Connect students with relevant resources both on and off-campus, such as tutoring centers, financial aid, career fairs, networking events, and health and wellness resources.

Communicate effectively with students and collaborate with faculty/academic departments, staff, and other stakeholders to ensure a coordinated approach to supporting student success.

Enhance student success by developing new programs and initiatives, such as orientation programs, peer mentoring programs, and academic success and professional development workshops. Engage students via student organizations covering various interests and academic disciplines, leadership development program and workshops, volunteer opportunities and community service initiatives, and networking events and career development opportunities.

Utilize data collection and assessment tools to analyze student data, professional development activities, and their results. Identify trends, challenges, and opportunities for improving student success. Generate reports to inform and support data-driven decisions.

Assess the effectiveness of professional development services and programs using data collection from surveys and other feedback mechanisms.

Demonstrate proficiency with using technology and digital tools for student engagement, data management, communication, and program delivery, especially in the context of remote or hybrid presentation environments.

Knowledge of all Microsoft Office software and able to learn and use institutional software systems.

Complies with all State and University policies.

Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Qualifications:

Education: Bachelor's degree,

and

Experience: Three (3) years of related experience and/or training to the essential duties and responsibilities; or equivalent combination of education and experience.

Additional Information

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 15 pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.

To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=2&JobOpeningId=11659&PostingSeq=1