Job Details

Public Safety Dispatcher - 3rd Shift
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Position Number: 1640081
Location: Waukesha, WI
Position Type: Campus Safety and Police

Public Safety Dispatcher - 3rd Shift
Carroll University

Monday through Friday 12AM - 8AM

Classification: Support Staff - Full Time - 12 Months - 2080 Annual Hours

Report To: Public Safety Sergeant - Community Policing

Description: The Public Safety Dispatcher performs security and communication services as the first point of contact for callers and walk-in clients requesting emergency and routine public safety services while dispatching information to public safety personnel as appropriate. The person in this role will be responsible for keeping accurate records and performing other office duties in addition to managing emergency calls.

Responsibilities:

Implements, directs and guides dispatch services

Answers emergency and non-emergency calls for service

Receives and records information and requests for police/security services in a computerized database

Dispatches field personnel according to need and priority of the request for service

Transmits and receives radio calls from field units via two-way radio

Coordinates and maintains effective communications between field units and outside law enforcement agencies

Monitors video surveillance systems, card access systems, fire and intrusion alarm systems etc.

Uses a computer aided dispatch system to enter, research and retrieve information

Compiles information from different sources to develop a daily briefing or log which provides information to assist in the daily operations of the agency

Other duties as assigned
Qualifications:
Education and/or Experience:

Associate's degree or higher preferred

One to two years' experience in public safety or emergency dispatch communications dispatch preferred

Technology Skills:

Excellent computer skills including proficiency with Microsoft Office Suite

Behavioral Competencies:

Demonstrated ability to remain calm and work well under high pressure in emergency situations

Ability to set priorities, take initiative, work efficiently, and work independently

Ability to speak concisely and distinctly

Ability to handle confidential information with discretion and tact

Must be flexible and be able to adapt to changes

Candidates must be willing and able to support and advance the University mission (http://www.carrollu.edu/about/missionstatement.asp)

Job Number: #1920-038

Please reference job #1920-038 and submit cover letter and resume to: hroffice@carrollu.edu

Human Resources
Carroll University
100 N. East Avenue
Waukesha, WI 53186

Carroll University does not discriminate in any manner contrary to law or justice on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability or veteran's status in administration of programs or in the employment of faculty and staff. EOE