Job Details

California State University, San Bernardino

Palm Desert Campus - Transfer Programs and Orientation Coordinator (Student Services Professional II), Student Engagement and Completion
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Position Number: 5246399
Location: Palm Desert, CA
Position Type: Student Affairs and Services

Palm Desert Campus - Transfer Programs and Orientation Coordinator (Student Services Professional II), Student Engagement and Completion
California State University, San Bernardino

Job No: 539569
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time, On-site (work in-person at business location) Job Summary:

Under the supervision of the Executive Director, Student Engagement and Completion, this position is responsible for providing support to Palm Desert Campus orientation, Transfer Program, and Collaboration efforts between Palm Desert Campus and San Bernardino orientation and transition Programs teams.

PDC Orientation Support:

In partnership with the San Bernardino Campus, provide recommendations for a wide-ranging programming that supports the successful transition of newly admitted PDC Fall and Spring undergraduate first-year and transfer students. Programming include mandatory orientation programs (first-year, transfer), parent & family orientation, first-year experience, and transfer student success.

Support all logistical aspects of student programming including program design, registration systems, marketing & communication, risk management, and assessment.

Support academic advising for both first year and transfer students during orientation and the successful registration process for classes.

Assist in the recruitment efforts and training of the student Orientation Leader (OL) team, focusing on enhanced skill development and superior customer service to successfully transition new students and their families.

PDC Transfer Program Support:

Work closely with the Office of Outreach and Student Recruitment to recruit and enroll targeted transfer populations.

Implement personal touch points and programming to ward off summer melt among transfer students.

Serve as the point of contact and resource for new and continuing transfer students to ensure a seamless and successful transition.

Co-develop and deliver opportunities for students to connect with peers, faculty, and staff to foster a sense of belonging and support retention efforts.

Support enrollment recovery efforts through various initiatives including calling campaigns.

Collaboration:

Establish and maintain close working relationships with members of the San Bernardino Orientation and Transition Programs team and other offices and departments both in-person and via electronic communication to coordinate inclusive orientation and transition programs.

Work with PDC and SB academic units, advising centers, and university divisions (Student Affairs, Information Technology, Administration and Finance, and Advancement) to intentionally connect university strategic plans and learning outcomes with orientation, first-year experience, and transfer success, program goals and objectives.

Other Duties as Assigned:

Maintain professional standards of practice through participation and involvement in continuing education activities as well as general understanding of CSUSB's college and majors.

Provide thoughtful and dedicated support for other CSUSB transition programming and/or campus-wide events and initiatives as directed.

Serve as department and divisional representative; attend and/or chair departmental, divisional and university committees.

Attend and represent CSUSB PDC campus at local, regional, and national professional conferences.

Minimum Qualifications: Required Education and Experience

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job related field may be substituted for one year of the professional experience.

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis.

Required Qualifications

Knowledge in New Student Orientation and transition program purpose and assessment.
Knowledge of working at a public institution.
Ability to establish effective working relationships with staff, students, faculty, parents, and guests.
Experience maintaining and tracking administrative paperwork.
Demonstrated ability to work collaboratively with a diverse student and staff population.
Communicate effectively both verbally and in writing.
Ability to work autonomously and manage multiple tasks simultaneously.
Ability to analyze situations and develop solutions.

Preferred Qualifications

A Master's degree highly preferred from an accredited university,
Three years post-master's university orientation experience preferred.
Experience with outcomes assessment and analysis is preferred
Experience working independently and self-driven.

Compensation and Benefits:

Anticipated Hiring Range: $4,610 per month

Classification Salary Range: $4,610 - $6,556 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Exempt/Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is: May 22, 2024

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

To view full description and to apply, visit: https://www.csusb.edu