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- Director of Financial Aid (Administrator II)
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Director of Financial Aid (Administrator II)
Sonoma State University
Job ID: 104946
Location: Sonoma State University (Rohnert Park, CA)
Full/Part Time: Full-Time
Regular/Temporary: Regular
Department Name
Financial Aid
Salary and Benefits
Starting salary placement depends on qualifications, experience and salary budget, and will not exceed $9,167 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources.
Application Deadline
This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on January 3, 2020. Please refer to the Application Process section of this posting for additional details.
Conditions of Employment
This position is a member of the Management Personnel Plan and serves at the pleasure of the President.
Responsibilities
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
Reporting to the Associate Vice President for Administration and Finance, Financial Services, the Director of Financial Aid (Director) is responsible for the overall administration of the University's Financial Aid Office. The incumbent is responsible for compliance with all federal, state and CSU system policies and guidelines as they relate to financial aid and the submission of required reporting by all deadlines, as well as the operations, financial management, and personnel administration of the Financial Aid Office. The Director is assigned significant responsibility for formulating and administering programs, policies and procedures to ensure compliance and protection of the University's assets.
Major duties of the position include, but are not limited to, the following in support of the Financial Aid Office:
- Oversees the implementation, awarding, and monitoring of federal, state, and private grant, scholarship, loan, and work-study funds;
- Responsible for the accurate, efficient, and timely delivery of student aid;
- Provides oversight of the scholarship program including awarding and distribution;
- Maintains current and comprehensive knowledge of federal and state financial aid regulations: ensures compliance, appropriate reporting and record keeping, and responds to audits;
- Provides leadership and direction to the staff, including supervision, training, evaluation, and team building;
- Ensures that all aspects of the Financial Aid operations reflect a student-oriented philosophy; i.e., execute responsibilities within the parameters of regulations, but with focus on assistance to students and their families to fully utilize funds available to the campus. Develops policies, procedures, forms, informational documents, and other communications with a student-oriented philosophy in mind;
- Provides effective management of personnel in a high profile, stressful environment that encourages continued production and effective service to customers, including students (current and prospective), campus personnel, parents, and the general population;
- Adjudicates appeals regarding decisions made by Financial Aid staff;
- Oversees the preparation of the FISAP report as well as other federal, state, and CSU required annual reports;
- Develops and implements other relevant policies and programs with the objective of enhancing student satisfaction and retention;
- Implements and maintains Financial Aid modules within student administration information systems, such as PeopleSoft;
- Represents Sonoma State University at the CSU system level and in conjunction with other campus departments as part of the outreach and retention team;
- Serves as a member of the Financial Services management team, providing information and advice to senior administrators when requested;
- Establishes a culture within Financial Aid focused on continuous improvement and service to students. This includes, but is not limited to;
Performs other secondary duties as assigned.
Duties will primarily take place in an office setting however additional duties may be performed in various locations on the Sonoma State University campus, including working both indoors and outdoors to support and participate in university activities and events. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. This position will require occasional travel, by automobile or airplane, and overnight stay to travel to trainings and meetings off campus.
Qualifications
This position requires 5 years of progressively responsible and applicable management and/or supervisory experience. A Bachelor's degree, or equivalent combination of education and experience to provide the required knowledge, skills and abilities to perform the duties of the position. The incumbent must have knowledge of the administration requirements of federal, state, and private financial aid programs and possess experience in preparing for audits as well as responding to audits as they occur. Intermediate proficiency with computers, windows operating system and Microsoft Office suite required. Knowledge of Google Suite preferred. Knowledge of higher education software applications including PeopleSoft, Department of Education databases and processes, and an understanding of the procedures and practices within California public education system is highly preferred.
The incumbent must demonstrate integrity and sound judgment in performing duties; possess the ability to supervise the work of staff and recommend appropriate personnel actions; be able to apply strong problem solving and conflict resolution skills and train and evaluate performance, taking corrective action as needed; deal with stressful situations while maintaining composure; and contribute to a collaborative environment utilizing exemplary communication and problem solving skills as necessary. Must have strong organizational skills; the ability to develop policies and procedures; and the ability to manage multiple projects and competing priorities simultaneously, adjusting quickly to changes needed on a daily basis. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. Must be able to accept constructive feedback and work cooperatively in group situations. Must also possess the ability to operationalize sustainability concepts (economy, society, and environment) into all aspects of performing job duties.
The duties of this position may include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.
Application Process
Click the "Apply Now" to apply to this position, materials submitted with your application will not be returned. For questions related to the application process, please reach out to Human Resources (hr@sonoma.edu | 707.664.3100).
Qualified candidates must submit the following to be considered:
1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters)
In your cover letter, please include what do you view as financial aid's role in an effective enrollment management strategy?
2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process.
Other Information
Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
About Sonoma State University
Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.
Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.
Sonoma State University's Jeanne Clery Act Annual Security Report is available at http://www.sonoma.edu/ps/about/jeanneclery.html; Annual Campus Housing Fire Safety Report is available at http://www.sonoma.edu/housing/general-info/emergency-prep/fire-safety.html.
Contact Information
Sonoma State University
Human Resources
Main (707) 664-3100
Fax (707) 664-3196
1801 East Cotati Avenue
Rohnert Park, CA 94928
hr@sonoma.edu
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