Job Details

Business Officer I - 000017
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Position Number: 5233051
Location: Cullowhee, NC
Position Type: Business and Financial Management

Business Officer I - 000017

Western Carolina University

Department: Controller

About WCU: Western Carolina University continues to rank high on Forbes Best Employers lists each year. Including: 2024 - Ranking in the top 8.5% on Forbes Americas Best Midsize Employers list, WCU was ranked 34 out of the top 400 employers across all industries. 2023 - Ranked in the top 20% on Forbes Americas Best Midsize Employers list, WCU was ranked 97 out of the top 500 employers across all industries. 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes Americas Best Employers by State list.Western Carolina University is the UNC systems westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Paid vacation and sick leave accrual begin after first month of employment. Paid parental leave after 12 months of continuous service.WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

Position Summary: The primary location of this position is the main Cullowhee, NC campus.

This position is primarily responsible for the operational management of the Student Accounts Office. The Student Accounts Manager works with and supervises a team of front-line accounting and cashier support personnel dedicated to managing, analyzing, and providing customer support for student account activities. This position has direct oversight of Student Account policies and procedures necessary to maintain accounting controls, adherence to oversight requirements, and proper separation of duties within the unit. Leading through example, this position cultivates a customer friendly environment that supports students, parents, and campus partners seeking assistance with student account information and services. At times, this position must have difficult conversations relating to past due balances, student registration, and a host of student account activities impacting current and former students.

Knowledge, Skills, and Abilities Required for this Position:
Thorough knowledge of university department structure, as well as administrative principles and practices. Ability to plan and supervise the work of others, communicate effectively; and create, analyze, interpret and apply policy and procedural guidelines to resolve problems and answer questions.

Knowledge, Skills, and Abilities Required for this position:

Minimum Qualifications: Bachelors degree in business administration, public administration, or related business area; or Associates degree and two years of administrative, business, or financial management experience or equivalent combination of training and experience. Must be eligible to work in the United States without sponsorship.

Preferred Qualifications: Previous accounting and/or customer service experience in higher education Previous supervisory experience Experience with Banner Accounts Receivable and Banner Finance

Position Type: Permanent Full-Time

Special Instructions to Applicants: To be considered, you must apply online. Please include a cover letter, resume, and a list of at least three professional professional references (include complete contact information).Review of applications will begin immediately and will continue until a candidate has been selected for hire.For questions or additional information, please contact Brady Proffitt at bproffitt@wcu.edu or 828-227-3102.

AA/EOE
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

To apply, please visit: https://jobs.wcu.edu/postings/27483