Job Details

Associate Director of Housing Administration
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Position Number: 5240939
Location: Statesboro, GA
Position Type: Business - Management

Associate Director of Housing Administration

Job ID: 271811
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/

Location

Statesboro Campus - Statesboro, GA

Department Information

University Housing

Job Summary

The Associate Director of Housing Administration is responsible for the oversight of housing operations related to housing applications, occupancy, and space usage. This is accomplished through direct supervision of two Assistant Directors and Manager of Housing Operations, and indirect supervision of additional professional staff. The Associate Director will oversee the administrative responsibilities of the Business and Administration team, ensuring an efficient and organized operation. This includes but is not limited to day-to-day operations for the housing applications, occupancy, contracts, camps and conferences, and guest operations. The Associate Director reports to the Director of Business Administration and serves as a member of the University Housing Leadership Team.

Responsibilities

Provide effective supervision of the Assistant Director of Occupancy, Assistant Director of Housing Operations and Guest Services, and the Manager of Housing Administration
Lead University Housing usage of the StarRez database system including, but not limited to, housing applications, room assignments and occupancy, contract processes, reporting, and data management
Ensure accurate fee assessment of housing assignments and billing are conducted in accordance with dates established by the Banner calendar committee
Oversee solutions to manage professional and student staff access to residence halls through electronic and digital access system
Work with Georgia Southern University IT Services to ensure database changes are maintained and documented. Develop procedures to ensure that data is transferred correctly between StarRez and other primary campus CRM platforms (Banner, Slate, DruidAI, etc)
Leads University Housing appeals process for First Year Live on Requirement exemption requests and contract appeals
Collaborate with the Division of Continuing and Professional Education and the Office of Special Events and Protocol regarding opportunities for external camps and conferences utilizing space in residence hall environments
Participate in enrollment management efforts to include representing University Housing in Office of Admissions recruitment events, collaborating with campus partners in improving enrollment strategies, and developing positive working relationships with campus offices
Work collaboratively with internal staff and campus partners from the Divisions of Enrollment, Marketing, and Student Success, Student Affairs, Business and Finance (Auxiliary Services, IT Services, Facilities Services, Financial Accounting, Bursar's Office, and Business Services), and Georgia Southern Athletics to develop and enforce policies, processes, and improve the student experience

Required Qualifications

Educational Requirements

Master's Degree

Required Experience

Minimum five (5) years of post-master's experience in housing/residence life
Direct experience of housing operations, occupancy management practices, and/or camp and conference housing
Demonstrated proficiency in utilizing StarRez

Preferred Qualifications

Preferred Educational Qualifications

Master's Degree in Student Development, Counseling, Higher Education Administration, Business Administration or related field

Preferred Experience

Seven (7) years of experience in housing/residence life

Proposed Salary

$62,100 - $80,700

This is an exempt position paid on a monthly basis.

Required Documents to Attach

Resume
Cover Letter
Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
Well-organized and able to effectively manage an environment with ever-changing demands and deadlines

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
Demonstrated proficiency in the following areas: leadership, progressive staff supervision, crisis management, staff development and training, change management, and professionalism

SKILLS

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

Apply Before Date

June 21, 2024

Application review may begin on May 10, 2024.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid Driver's License upon hire and throughout employment.

Equal Employment Opportunity

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

Must be able to perform duties and responsibilities with or without reasonable accommodation
Work generally performed in an office environment, may also include working outside at times
Workweek may occasionally extend beyond 40 hours
Occasional travel may be required

Background Check

Position of Trust + Education

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=271811&PostingSeq=1