Job Details

Information Systems Engineer

Position Number: 9880213
Location: Salt Lake City, United States
Position Type: Computing - Network/System Administration

Information Systems Engineer

Job Summary

Information Systems Engineers
We invite you to join our modern and forward-thinking IT group. Be part of a robust team of systems administrators, business intelligence developers, full stack software developers, data architects, IT project managers, and technical support analysts. Our stakeholders include faculty and staff that are dedicated to accelerating the translation of clinical research to the bedside. We work hand-in-hand with our customers as business partners as we make it our daily mission to facilitate clinical research by ensuring the technology (both traditional and emerging) matches business needs.

The Data Coordinating Center's IT group has an immediate need for an Information Systems Engineer. This position will report directly to the IT Supervisor. The Information Systems Engineer is essential in upholding and enhancing the technical framework of our research data center, which operates continuously to support critical research activities. The role demands a professional with extensive experience in on-premises data center management, and a strong acumen in security protocols. The successful candidate will be proficient in creating and maintaining server environments and will value the autonomy of their role while appreciating the dynamics of working within a supportive and collaborative IT team.

This position is not eligible for work visa sponsorship.

The Utah DCC offers a career ladder for Information Systems Engineer and provides growth and professional development opportunities.

To learn more about the Utah DCC visit http://uofuhealth.org/UtahDCC

As an Information Systems Engineer, your responsibilities will include:

Maintain data center hardware throughout its lifecycle, including installation, configuration, firmware updates, troubleshooting, repair coordination, and decommissioning activities.
Administer and support virtualized environments, including host systems and hypervisor platforms, performing firmware management, capacity planning, performance tuning, routine maintenance, monitoring, troubleshooting, and hardware lifecycle support.
Design, implement, maintain, and support secure, reliable, and resilient system environments that meet business, operational, and customer requirements.
Troubleshoot and resolve system, server, and infrastructure issues, including conducting root cause analysis, identifying long-term solutions, and escalating complex problems as appropriate.
Perform maintenance, updates, and upgrades for servers, workstations/desktops, and business or specialized applications to ensure reliable operation, optimal performance, and alignment with operational needs.
Administer and support Active Directory, including user account management, group memberships, Group Policy, Group Policy Preferences, and access control management.
Administer and support databases, web services, and application services, including end-user support as needed.
Deploy, administer, and maintain security tools and solutions, including planning and executing rollouts in accordance with established standards and procedures.
Monitor system performance, availability, and health, proactively identifying and resolving issues to minimize service disruptions.
Create and maintain technical documentation, procedures, and system inventories.
Participate in and support infrastructure projects, technology initiatives, and evolving departmental IT requirements.
Provide technical guidance and knowledge sharing to team members as appropriate.
Perform other duties and responsibilities as assigned to support departmental and organizational objectives.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities
Information Systems EngineerDesign, develop, maintain, and support technical infrastructure that includes network, hardware, database and/or system software components. Conduct analysis of business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements. Research and design best fit infrastructure, network, database, and/or security architectures. Guide configuration, debugging, and support for infrastructure and ensure all quality and change control standards are met. Assist with root cause investigations and provide recommendations for preventative measures. Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly.

Information Systems Engineer, IIRequires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.

Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.

This is a Developing-Level position in the General Professional track.
Information Systems Engineer, IIIConsidered highly skilled and proficient in discipline. Conducts complex, important work under minimal supervision and with wide latitude for independent judgment.

Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

This is a Career-Level position in the General Professional track.
Information Systems Engineer, IVRecognized as subject matter expert and advanced individual contributor professional. Requires specialized skill set. Conducts highly complex work, unsupervised and with extensive latitude for independent judgment.

Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

This is an Advanced-Level position in the General Professional track.

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).Department may hire employee at one of the following job levels:
Information Systems Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or equivalency) + 2 years of directly related work experience.
Information Systems Engineer, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.
Information Systems Engineer, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

Preferences

Experience with Microsoft Windows Server and desktop operating systems.
Working knowledge of Windows server infrastructure, including Active Directory, DNS, Group Policy, TCP/IP, SMTP, and general networking concepts.
Experience with virtualization technologies and platforms such as VMware, Hyper-V, and Remote Desktop Services.
Experience supporting and managing data center hardware, including servers, storage systems, networking equipment, and hardware lifecycle management.
Experience with AWS and other cloud platforms.
Knowledge of database concepts, administration, and management, including MSSQL, PostgreSQL, MySQL, SSIS, SSRS, and SSAS.
Experience administering and supporting web servers and technologies such as IIS, Apache, and Tomcat.
Experience deploying, administering, and supporting web applications and application platforms, including Java and ASP.NET.
Experience working in Linux environments.
Experience with enterprise backup and recovery solutions such as Veeam, Backup Exec, or similar products.
Familiarity with ticketing, documentation, and collaboration tools such as Jira and Confluence.
Experience with scripting, automation, and infrastructure automation technologies such as PowerShell, Jenkins, GitLab, Terraform, and CloudFormation.
Experience with SharePoint administration and support.
Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, VMware, MCSE, CCNA, ITIL, or related certifications are a plus.

Applicants will be screened according to preferences.

Special Instructions

Requisition Number: PRN46396B
Full Time or Part Time? Full Time
Work Schedule Summary: Full-time, 40 hours per week. Monday -- Friday 8:00 am to 5:00 pm. Work Location & ResidencyHybrid:This is a hybrid position requiring a minimum of three days per week in Salt Lake City, UT office. The remaining days may be performed remotely. Travel:This position may require occasional travel. Work Environment and Level of Frequency typically requiredOften: Office environmentSeldom: Outdoor environment, extreme cold, extreme heat, noise (there is sufficient noise to cause you to shout in order to be heard above the noise level), atmospheric conditions (conditions that affect the respiratory system, such as fumes, odors, dusts, mists, gases, or poor ventilation) and close quartersPhysical Requirements and Level of Frequency that may be requiredNearly continuously: Repetitive hand motion (such as typing), hearing, listening, talking, walkingOften: Sitting, bending, twistingSeldom: Repetitive foot motion, climbing, kneeling, squatting, crawling, balancing, reaching overhead, pulling, pushing
Department: 02228 - Data Coordinating Center
Location: Campus
Pay Rate Range: 56,000 to 112,068
Close Date: 01/04/2027
Open Until Filled:

To apply, visit <a href=""https://apptrkr.com/9880213"">https://utah.peopleadmin.com/postings/210390