Job Details

Coordinator of Adult Learning

Position Number: 7065345
Location: Augusta, GA
Position Type: Adult and Continuing Education Programs

Coordinator of Adult Learning

Job ID: 296905
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

*

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Office of Military and Veteran Services (MVS) creates an educational experience for our military-connected students and their families by providing student-centered customer service, open communication, and educational benefit processing.

Job Summary

The Coordinator of Adult Learning will champion institution-wide efforts to recruit, onboard, support, and retain undergraduate adult learners, including veterans, military-affiliated students, working professionals, and returning learners. The coordinator serves as the primary point of coordination for adult learner services and the university's partnership with campus partners and external agencies to ensure alignment between outreach, advising, student support, and re-enrollment strategies that promote persistence and degree completion.

Responsibilities

ADULT LEARNER OUTREACH AND RECRUITMENT: Identify, engage, and support prospective adult learners and returning students through targeted outreach initiatives. Serve as the primary point of contact for adult learner inquiries and coordinate recruitment activities with the Office of Undergraduate Admissions and community partners. Partner with internal and external constituents to support contact strategies and outreach campaigns to re-engage stop-out and returning learners. Represent the university at community-based, employer-based, and military-connected recruitment activities to expand adult learner pipelines. Serve as the institutional liaison for the partnership with external re-enrollment agencies, ensuring seamless coordination between external outreach efforts and campus processes. Collaborate with campus partners to support re-enrolled students through onboarding and campus transition. Monitor re-enrollment, retention, and completion outcomes for re-enrolling students engaged by external agencies.

ENROLLMENT NAVIGATION AND SUPPORT: Provide personalized academic and enrollment navigation, including unofficial evaluation of prior coursework, credit transfer support, and individualized education planning. Connect adult learners to campus resources (testing, financial aid, support services) to address barriers and facilitate persistence. Support adult learners during critical transition points, including re-enrollment, major milestones, and return-to-school adjustments.

PROGRAM DEVELOPMENT, ASSESSMENT, AND COLLABORATION: Develop and implement adult learner-focused programming, including orientations, workshops, and success initiatives. Collect and analyze data related to adult learner engagement, persistence, and outcomes to inform continuous improvement. Collaborate with academic colleges, advising units, and student support services to strengthen institutional responsiveness to adult learners. Contribute to policy and process reviews that support adult learner recruitment, retention, and timely degree completion.

COLLABORATE: Support cross-functional initiatives within the Office of Military and Veteran Services that enhance outreach, engagement, and retention efforts for adult learners and military-connected students. Assist with special projects, events, and strategic priorities as assigned by the Director or unit leadership, including collaboration with campus and community partners.

: Perform other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university and two years of professional experience in education, student services, program coordination, outreach, customer service, sales, or other related fields.

Preferred Qualifications

Master's degree from an accredited college or university. Experience in adult education or adult recruitment/admissions. Experience with Banner, Slate, and DegreeWorks systems.

Knowledge, Skills, & Abilities

KNOWLEDGE

SKILLS

Detail-oriented with strong prioritization and organizational skills.

ABILITIES
Ability to maintain confidentiality.
Ability to manage multiple priorities and meet deadlines.
Ability to work effectively independently and within a team construct.
Demonstrable ability and commitment to build effective professional relationships with all.
Ability to interact effectively with a varied internal and external audience.
Ability to change tasks quickly and effectively during periods of high-volume activity.
Ability to function and apply professional judgement with minimal supervision while participating in office operations as part of an effective and efficient team.
A strong commitment to ongoing improvement.
Proven ability to understand and implement complex policies and procedures.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)

Pay Band: B8

Salary: $45,400/annually-$52,700/annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=296905&PostingSeq=1