Job Details

Coordinator, Maddock Alumni Center

Position Number: 6818785
Location: Providence, RI
Position Type: Alumni Associations and Services

Coordinator, Maddock Alumni Center
Brown University

To view the full job posting and apply for this position, go to: https://brown.wd5.myworkdayjobs.com/en-US/staff-careers-brown/job/Maddock-Alumni-Center/Coordinator--Maddock-Alumni-Center_REQ205385

Job Description:

The Coordinator, Maddock Alumni Center ("the Coordinator") is a highly visible in-person role that serves as the front-line representative of the Office of Alumni Relations and, by extension, the Division of Advancement. This position provides hospitality, information, and assistance to alumni, visitors, and community members while ensuring that the Maddock Alumni Center is preserved, maintained, and utilized as a welcoming, professional, and well-managed space for the University community.

As part of the Finance & Operations team, the Coordinator oversees the daily operations of the historic Maddock Alumni Center, including reception, scheduling, building access, supervision of student workers assigned to the front desk, and coordination with other campus offices, such as Facilities. A key responsibility of the Coordinator's role is stewarding the Maddock Alumni Center's physical upkeep and preservation while coordinating its use for meetings, programs, and events. The Coordinator manages central supply management and distribution in support of Alumni Relations programs and volunteer cohorts, ensuring timely fulfillment of materials and resources. The role also maintains departmental calendars, assists with on-campus event logistics, and ensures Maddock is consistently "guest ready", that is, prepared for high-profile visitors, programs, and alumni gatherings.

In addition, the Coordinator recruits, trains, and supervises a team of student workers, managing their schedules, approving timesheets, and directing their projects. By combining hospitality, operational expertise, and facility stewardship, this position plays a vital role in ensuring the Maddock Alumni Center remains a hub of alumni connection and a visible anchor of Alumni Relations.

Education and Experience

Bachelor's degree, or equivalent combination of education and experience.
Minimum 2 years of experience in a related field such as nonprofit or higher education administrative support, customer service, public relations, or hospitality.

Job Competencies

Ability to function independently, reliably, and responsibly as the department's on-site staff representative and designated monitor of the building's facilities and activities.
Expertise in Microsoft and Google platforms, especially Google Calendar and email, Google Docs, Microsoft Word, Excel, and PowerPoint. Experience handling multi-line phone systems.
Demonstrated ability with multi-tasking: evaluating and prioritizing requests, and channeling requests to the appropriate resource.
Attention to detail and excellent organizational, interpersonal, and project and time management skills.
Excellent oral and written communication skills. Excellent interpersonal skills: professionalism, patience, and tact in dealing with a wide variety of people and circumstances.
Demonstrated ability to retain or gather large amounts of information.
Ability to maintain confidentiality. Customer-focused, customer service orientation. Poised, maintaining "grace under pressure" while managing competing priorities.
Experience in supervising and evaluating student interns.
Must be able to work occasional nights and weekends based on special events.

Background Check: All offers of employment are contingent upon a successful criminal background check and education verification satisfactory to Brown.

Additional Information: Please submit a resume and cover letter when applying for this position. To learn about Brown University's benefits, please visit here for further information.

Benefits of Working at Brown:

Information on the Benefits of Working at Brown can be found here.

Recruiting Start Date:

2025-12-10

Job Posting Title:
Coordinator, Maddock Alumni Center

Department:
Alumni Relations

Grade:
Grade 8

Worker Type:
Employee

Worker Sub-Type:
Regular

Time Type:
Full time

Scheduled Weekly Hours:
37.5

Position Work Location:
Hybrid

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

This position is not eligible for visa sponsorship.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

Brown is an E-Verify Employer.

EEO Statement:

Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.