Job Details

Temporary Ticket Office Customer Service Representative

Position Number: 6703444
Location: Boulder, CO
Position Type: Athletics/Coaching

Temporary Ticket Office Customer Service Representative

Requisition Number: 68440
Location: Boulder Colorado
Employment Type: Temporary Staff
Schedule: Part Time
Posting Close Date: 16-Nov-2025
Date Posted:

Job Summary

The Athletics Department at the University of Colorado Boulder is hiring a Ticket Office Customer Service Representative! This position is part of our Ticket Operations team. As a Ticket Office Representative, you will be a part of a team that will help our fans with their ticketing needs.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

As one of 33 U.S. public research institutions belonging to the prestigious Association of American Universities (AAU)-and the only member in the Rocky Mountain region-our goal at CU Boulder is to directly affect Colorado communities through collaborative research, innovation, and entrepreneurship. Our faculty, staff, and students work with the broader community to establish outstanding connections that have lasting outcomes-both across Colorado and around the world.

What Your Key Responsibilities Will Be

Be responsible for answering phones.
Assisting season ticket holders with renewing, purchasing or accessing their tickets.
Assist fans in purchasing tickets and accessing their tickets.
Answering questions for any general fans calling in.
Assisting ticket managers in checking voicemails and e-mails.
Assisting ticket managers in opening/closing duties.
Assist ticket managers with any daily tasks.

What You Should Know

We are expecting this position to work 20-40 hours per week. Monday-Friday, 8:30am-4:30pm.
Occasional nights and weekends to work basketball games as well as concerts and external events.
This temporary appointment is expected to last 9-12 months.

What We Can Offer

Starting pay is $18.90/hr.

Benefits

Temporary positions at the University of Colorado are not benefits-eligible, however, all positions are eligible for paid sick leave.

Be Statements

Be ambitious. Be groundbreaking. Be Boulder.

What We Require

6 months of customer service experience.

What You Will Need

Ability to report promptly to assigned shifts.
Ability to make decisions based on situational circumstances.
Works well with people in a team and in a service position.

Special Instructions

To apply, please submit the following materials:

A current resume.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time. Please apply by 11/16/25 for consideration. Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Temporary-Ticket-Office-Customer-Service-Representative/68440