Job Details

COMMUNICATIONS COORDINATOR, ALUMNI ENGAGEMENT, Development & Alumni Relations

Position Number: 6692354
Location: Boston, MA
Position Type: Alumni Associations and Services

COMMUNICATIONS COORDINATOR, ALUMNI ENGAGEMENT, Development & Alumni Relations

Job Description
COMMUNICATIONS COORDINATOR, ALUMNI ENGAGEMENT, Development & Alumni Relations

Category
Charles River Campus --> Professional
Job Location
BOSTON, MA, United States
Tracking Code
25500235631031
Posted Date
10/31/2025
Salary Grade
Grade 26
Expected Hiring Range Minimum
$23.67
Expected Hiring Range Maximum
$28.08

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type
Full-Time/Regular

Our Mission

We in Boston University Advancement harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU's global leadership in research, scholarship, artistic creation, and professional practice. To support our work, we have built-and are continuing to build-an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it's not just a job, but a career and a community.

Now, our Alumni Engagement team is looking for a Communications Coordinator who will increase alumni engagement through varied marketing channels.

Alumni Engagement at Boston University

The Alumni Engagement team is dedicated to understanding alumni, strengthening pride and awareness, and facilitating ways to grow and sustain the base of alumni engaging with and supporting Boston University. The team has oversight of alumni digital strategy, alumni experience operations, and measuring engagement-through both attitudinal and behavioral dimensions-of more than 350,000 alumni across the globe. This team works in close collaboration with colleagues in Advancement, and across departments and schools at Boston University.

Communications Coordinator

The Communications Coordinator supports Boston University Advancement's mission of engaging the BU alumni community by building and deploying email communications that reach our 350,000+ alumni around the world every year and contributing to blog hosted on the BU Alumni & Friends website. This highly collaborative role manages hundreds of individual email projects annually from start to finish, contributes to the editorial planning for the Alumni & Friends website, writes and edits blog posts, and works with freelancers and student employees to produce high-quality communications. The Coordinator ensures accuracy and adherence to brand standards through quality assurance and applies time and project management skills to balance multiple priorities in a fast-paced environment. Reporting to the Senior Associate Director of Digital Strategy, this position also works closely with the Assistant Director of Email Strategy, the Director and Executive Director, and other Advancement staff and campus partners to engage alumni through email and digital content.

Responsibilities:

Build broadcast emails using approved content marketing solutions including Salesforce Marketing Cloud, and others, as necessary. Apply basic HTML to edit and troubleshoot email templates, ensuring proper rendering across different devices and platforms. Manage a large set of assigned email projects from start to finish. Conduct thorough testing and light copy editing of email communications. Review content for accuracy, consistency, accessibility, and brand alignment.

Plan, write, and edit blog posts for the BU Alumni & Friends website. Collaborate with freelancers and student employees to create content that aligns with Advancement priorities and brand voice.

Manage workload to ensure timely completion of project deliverables. Track progress, communicate updates with colleagues, and proactively adjust priorities to meet shifting deadlines.

Hire, supervise, and mentor student employees supporting editorial and email projects. Assign tasks, review their work, and provide ongoing feedback to support both project needs and the students' professional growth.

Qualifications:

Bachelor's degree in communications, marketing, journalism, or related field; or equivalent combination of education, certifications, and experience in digital communications or content creation.

One to three years of related experience.

Strong writing and editing skills, with the ability to adapt content for different audiences and platforms (email, blog, web).

Basic knowledge of email marketing platforms such as Salesforce Marketing Cloud, MailChimp, Constant Contact, or similar.

Familiarity with website content management systems (CMS) such as WordPress, or similar, and basic understanding of web design principles.

Ability to manage multiple projects and deadlines, working with a diverse and collaborative set of university colleagues.

Experience working with or supervising student employees, interns, or volunteers is a plus.

Experience with digital marketing analytics is a plus.

But that's not all we're looking for; we want someone who embodies our values:

Teamwork, transparency, and mutual respect, because we value every member's contribution and know that leadership can come from anywhere.

Diversity, equity, inclusion, and a commitment to ensuring that each of us knows we belong here.

Integrity in how we work and how we treat one another.

Strategic thinking and curiosity in the relentless pursuit of fresh approaches and measurable results.

Continuous growth and improvement, both as individuals and as a team.

Joy and shared appreciation for working hard toward goals that matter.

If this resonates with you and you want to help us in our ambitious next campaign-and maybe do some of your best work as an advancement professional- we encourage you to apply. If you are hesitant to apply because you have not previously performed every responsibility listed in the description, but you do possess transferable skills, our values, and the defined qualifications, we still want to hear from you and welcome your application as well.

To learn more about Advancement at Boston University, and other job opportunities, please stop by the Advancement Talent website: Opportunities for Advancement Professionals.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-358-1796.

Required Skills

Qualifications:

Bachelor's degree in communications, marketing, journalism, or related field; or equivalent combination of education, certifications, and experience in digital communications or content creation.
One to three years of related experience.
Strong writing and editing skills, with the ability to adapt content for different audiences and platforms (email, blog, web).
Basic knowledge of email marketing platforms such as Salesforce Marketing Cloud, MailChimp, Constant Contact, or similar.
Familiarity with website content management systems (CMS) such as WordPress, or similar, and basic understanding of web design principles.
Ability to manage multiple projects and deadlines, working with a diverse and collaborative set of university colleagues.
Experience working with or supervising student employees, interns, or volunteers is a plus.
Experience with digital marketing analytics is a plus. But thats not all were looking for; we want someone who embodies our values:
Teamwork, transparency, and mutual respect, because we value every members contributions and know that leadership can come from anywhere.
Diversity, equity, inclusion, and a commitment to ensuring that each of us knows we belong here.
Integrity in how we work and how we treat one another.
Strategic thinking and curiosity in the relentless pursuit of fresh approaches and measurable results.
Continuous growth and improvement, both as individuals and as a team.
Joy and shared appreciation for working hard toward goals that matter. If this resonates with you and you want to help us in our ambitious next campaign and maybe do some of your best work as an advancement professional, we encourage you to apply. If you are hesitant to apply because you have not previously performed every responsibility listed in the description, but you do possess transferable skills, our values, and the defined qualifications, we still want to hear from you and welcome your application as well. To learn more about Advancement at Boston University, and other job opportunities, please stop by the Advancement Talent website: Opportunities for Advancement Professionals. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.

Required Skills

Job Location: BOSTON, MA
Position Type: Full-Time/Regular
Salary Grade: Grade 26

To apply, visit https://jobs.silkroad.com/BU/External/jobs/316055