Job Details

Administrative Assistant 2

Position Number: 6536489
Location: Augusta, GA
Position Type: Secretary and Administrative Assistants

Administrative Assistant 2

Job ID: 289717
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

Providing the highest level of quality service in a responsive and efficient manner to the entire university community while creating and caring for a physical environment in which those who seek knowledge, enlightenment and well-being enjoy successful, productive, and fulfilled lives. Facilities Services Division provides quality customer service by maintaining a safe, healthy, and aesthetically pleasing environment in which students, faculty, and staff can function and accomplish their educational objectives and by supporting a patient care culture that continuously improves. Facilities Services' responsibilities include Interior and Exterior Facilities Support, Construction, Space Management, and Environmental Services.

Job Summary

Provides primary administrative support for the Director of Facilities Operations and the five (5) Operations Managers. Manages office operations, serves as the first point-of-contact, creates management reports and works independently on ongoing and special projects. Exercises discretion and occasionally deals with information of a sensitive and confidential nature. Responds to a variety of situations in a timely manner, utilizes the Maximo work order management system to collect and analyze data, initiate and track Work Orders and create reports. Manages time entry in OneUSG, continuously provides a high level of customer service and represents the office in the highest professional manner. Provides assistance for Operations staff related to paperwork for ordering parts, tools, office supplies and miscellaneous materials for the completion of Work Orders and small projects. Responsible for scheduling and coordination of meetings for the Director Facilities Operations including coordination and management of occasional travel. Ensures that the office operates in a professional, efficient and organized manner.

Responsibilities

The responsibilities include, but are not limited to

Administrative Support

Provides primary administrative support for Facilities Operations leadership.

Maintains calendars, answers calls and emails.

Schedules and assists Director's meetings (both virtual and in-person)

Maintains files and confidential information

Data Collection

Assists with collection of operations' performance data and effectiveness metrics from the 'Maximo' Work Order management system.

Utilizes metrics to create and prepare reports for the Director related to all areas of service performed by the Facilities Operations.

Develops and maintains organizational charts for the entire Facilities Operations organization.

Exercises considerable discretion concerning the handling of sensitive and confidential information related to staff and projects.

Staffing

Assists Director in all phases of staff recruitment including preparing Position Classification Forms, scheduling, interviews and communicates with potential candidates.

Utility Reporting

Assists with preparation of utility reports by collecting and compiling data, issuing reports and processing related paperwork.

Other Functions

Prepares presentations utilizing Excel spreadsheets, Powerpoint presentations

Managers 'Maximo' work order management data and other MS Office software.

Assists Operations' Managers and Supervisors in select administrative functions such as scheduling meetings,

completing paperwork to order supplies and materials, meeting preparation and communication efforts.

Other Duties as Required

Performs other duties and special projects as assigned including providing support to other AU organizations and events.

Required Qualifications

Educational Requirements

Associate's degree from an accredited college or university in a related field and four years of progressively responsible administrative support experience; or a high school diploma/GED from a recognized state or federal accredited organization and seven years' progressively responsible experience in administrative support positions

Other Required Qualifications

Valid Drivers License to operate AU vehicles

Knowledge, Skills, & Abilities

ABILITIES

Ability to track data and metrics to drive decisions.

Ability to think strategically and utilize sound judgement.

Ability to maintain confidentiality at all times.

Ability to understand and establish priorities.

Proficient in Microsoft Office and other computer software/databases

SKILLS

Managing the Director of Facilities Operations schedule including multiple schedule corrections. This position must balance the needs of the person making the request with the existing demands of the Director position requiring a high degree of professional judgment, tactful communication and negotiation skills.

Must be able to communicate effectively (over the phone as well as in person) and have memory for details (to forward information both verbally and written or electronic communication). Must be able to handle several tasks at once yet prioritize them in order of importance and provide a high-level of customer service.

Shift/Salary/Benefits

Shift: Days/M-F

Pay Band: 5

Salary Range: $17.88/hour - $21.92/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 9/2/25 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Driver's License Statement

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=289717&PostingSeq=1