Job Details

Director - UVU Store

Position Number: 6393382
Location: Orem, UT
Position Type: Business - Management

Director - UVU Store

Salary: $88,540.00 - $104,165.00 Annually
Job Type: FT Exempt Salaried Staff
Job Number: FY2604536
Closing: 8/3/2025 11:59 PM Mountain
Location: 800 W University Parkway, Orem
Division: VP Finance and Auxiliary Services

Position Announcement

Utah Valley University is seeking an experienced and innovative UVU Store Director to lead the operations of this essential campus resource. As the operational leader, you will oversee all aspects of retail management, including strategic planning, financial performance, and daily operations. This role is responsible for developing budgets, implementing creative revenue strategies, curating engaging retail offerings that align with UVU's mission, and managing the university's textbook and course materials systems.

The UVU Store Director will lead and mentor a diverse team, foster professional growth, and build strong relationships with vendors, partners, and campus departments. With expertise in retail operations, inventory management, marketing, and customer service excellence, the Director will play a key role in enhancing the UVU community experience. This is an exciting opportunity for a dynamic leader to make a lasting impact in a collaborative university environment.

Summary of Responsibilities

Annual budget preparation and monitoring; financial forecasting and profitability analysis; cost control and purchasing strategy; professional association participation and industry benchmarking; strategic planning. Day-to-day retail operations oversight; inventory management and control; vendor coordination and contract negotiation; pricing strategies and merchandise planning; quality assurance and compliance monitoring.
Direct supervision of management team; recruitment, hiring, and onboarding processes; performance management and employee development; team meetings and staff communication.
NetSuite system administration and maintenance; integration management across systems; data analysis and reporting; coordination with university technology specialists.
Marketing strategy development and execution; web marketing team oversight; university partnership coordination; community, student, staff, and alumni engagement.
Oversee the delivery of UVU's course material offerings, manage internal and external vendor relationships, report and communicate back to varied internal stakeholders, and incorporate their feedback to ensure UVU offers the best possible product and student + faculty experience possible.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree in a related discipline, plus three years of staff-level experience or an equivalent combination of education and/or experience related to the Summary of Duties, totaling seven years.

Knowledge / Skills / Abilities

Knowledge

Comprehensive understanding of retail management principles, inventory control, and merchandising strategies.
Knowledge of textbook and course materials industry, preferred.
Demonstrated proficiency in managing a P&L, and understanding the KPIs and lead and lag measures required to run an efficient retail operation.
Experience developing a budget, financial forecasts, managing cash flow, and financial reporting.
The capability of managing procurement and vendor negotiations.
Familiarity with NetSuite, point-of-sale systems, e-commerce, and database management.

Skills

Exceptional team building and staff development capabilities, performance management and coaching, conflict resolution, and change management skills.
Strong written and verbal communication for diverse audiences.
Advanced negotiation skills and ability to manage vendors and internal working relationships.
Strategic planning and goal-setting capabilities, data analysis and interpretation skills, market research and trend analysis, and strong project management experience.
Understanding of digital marketing, social media, and e-commerce strategies.

Abilities

Critical thinking and decision-making, ability to synthesize complex information, strategic thinking with attention to operational details, and creative problem-solving for unique challenges.
A strong personal approach and professional prioritization on creating positive customer experiences.
Build and maintain relationships across diverse university constituencies, motivate and inspire teams toward common goals.
Manage multiple priorities, work effectively in a fast-paced, deadline-driven environment, adapt quickly to changing market conditions and university needs, and maintain high standards of accuracy and accountability.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/5011812/director-uvu-store

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