Job Details

Business Services Professional - Department of Social Work

Position Number: 6390825
Location: Colorado Springs, CO
Position Type: Business and Financial Management

Business Services Professional - Department of Social Work - 37244 University Staff

Description
Business Services Professional

Department of Social Work, College of Public Service

Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!

Who We Are

The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Business Services Professional to join our team! UCCS offers a diverse and inclusive learning environment that fosters innovation, growth, and the holistic development of its students.

At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary/Pay Range: $43,443.00 - $49,750.00 annually, non-negotiable. Compensation will be commensurate with experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

Work Location: On-site/Hybrid eligible

Benefits at a Glance

At UCCS, our employees are our most valued asset. We're proud to offer:

Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
Further Your Education: Avail nine waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
Want to know your total compensation? Use our calculator to get the complete picture!

Summary

The Business Services Professional manages the administrative functions of the Department of Social Work, ensuring effective and efficient day-to-day operations. This role provides support to the department chair, program directors, practicum directors, tenure-line and clinical faculty, and lecturers. Operating with a high degree of independence, this position is responsible for developing workflow processes; managing multiple deadline-driven projects; and designing and implementing administrative procedures, record-keeping systems, and operational standards.

Essential Functions

The duties and responsibilities of the position include, but are not limited to:

Course Scheduling & Curriculum Management: 35%

Assists the Social Work program directors with course scheduling and serves as the department's liaison to the Office of the Registrar's Academic Scheduling & Curriculum Management unit. Manages the processes for course scheduling, course inventory reviews, and academic catalog updates. Establishes internal procedures, workflows, and timelines to ensure the accurate and timely submission of scheduling and curriculum information.

Course Scheduling

Monitors course enrollment trends and proactively communicates the potential need for schedule adjustments to the department chair and program directors. This includes recommending additional sections for high-demand courses and flagging low-enrollment courses at risk of cancellation.
Tracks section waitlists, collaborates with program directors to develop action plans, and submits waitlist roll-in requests as needed.
Serves as the department's subject matter expert on course modalities and scheduling options. Trains department leadership on campus scheduling policies and procedures.
Translates department course schedules into the format required by the Office of the Registrar. Reviews submissions for compliance with program and campus standards and ensures accurate entry in CU-SIS.
Tracks faculty teaching loads to identify underloads and overloads.
Prepares and submits course Add/Change/Cancellation forms as needed. Communicates schedule changes to relevant stakeholders, including the Social Work Student Services Specialist and the course materials adoption team.
Develops and maintains course offering flyers and course rotation documents; ensures timely publication on the department website.
Coordinates with staff in other departments when Social Work courses are cross listed, ensuring consistency in course information and settings across sections.
Researches setup procedures and institutional requirements for specialized course types, including faculty-directed travel and off-site instructional offerings.

Course Inventory

Prepares, routes, and archives Course Inventory Forms to add, revise, and inactivate courses.
Ensures timely and accurate entry of course changes in CU-SIS.
- Academic Catalog
To ensure accuracy and consistency of catalog content, co-facilitates the annual academic catalog review in collaboration with administrative professionals from other departments within the college.
Prepares editable versions of catalog content for review and manages the tracking, resolution, and incorporation of edits from multiple contributors.
Builds and updates academic programs in the catalog management system, ensuring all changes approved during the review process are accurately reflected.
Archives catalog revisions in departmental records for historical reference.

Human Resources: 35%

Serves as the Human Resources (HR) liaison for the Department of Social Work, ensuring compliance with CU and UCCS procedures for hiring, rehiring, and reappointing lecturers and practicum liaisons, and when compensating regular faculty for teaching overloads. Establishes internal deadlines based on the UCCS payroll production calendar to ensure timely processing of all relevant pay actions. Maintains tracking documents to monitor the accuracy and completion of HR transactions. Stays current on campus hiring policies and procedures and supports search committees by coordinating interview logistics for department-level positions.
Faculty and Staff Recruitment Support -- Coordinates interview logistics for Social Work faculty and staff searches, often involving multi-day schedules and collaboration with multiple stakeholder groups. Develops comprehensive search timelines, advises search committee chairs on each step of the process, and provides templates and resources from previous searches to streamline activities.
Lecturer, Practicum Liaison, and Overload Contracts -- Prepares contracts each semester and communicates anticipated instructional costs to relevant college stakeholders. Enters appointments into the HR system and monitors payroll to ensure accuracy. Coordinates with the finance and operations manager to confirm sufficient budget allocation and verify appropriate speedtype(s) for each appointment.
Onboarding and Offboarding – In collaboration with the department chair and administrative professionals from other departments within the college, develops onboarding programs for new Social Work faculty and staff and schedules onboarding meetings. Facilitates offboarding activities for departing faculty and staff.
HR Knowledge -- Participates in UCCS HR Liaison quarterly meetings, HCM trainings, and other relevant professional development opportunities to stay current on HR policies, procedures, and system updates.

Office Administration: 30%

Practicum Support – Assists Practicum Directors with administrative tasks related to the coordination of practicum experiences, including: maintaining accurate practicum rosters, maintaining an organized archive of site contracts (affiliation agreements), updating the practicum site database, and entering updates to the Practicum Manual as directed by the Practicum Directors and authorized by the Department Chair.
Syllabus and Course Shell Compliance – Collects electronic syllabi for all course sections each semester. Assists the department chair and program directors in reviewing syllabi and Canvas course shells to verify the inclusion of required content in compliance with campus, college, departmental, and accrediting body standards. Archives syllabi for departmental records and accreditation documentation.
Textbooks/Course Materials – Verifies course section information in the textbook adoption platform; communicates corrections to the third-party course material management vendor and Campus Store as needed. Monitors textbook orders to ensure compliance with adoption deadlines. Determines the need for, prepares, and routes conflict of interest forms when instructors adopt self-authored materials. Orders desk and examination copies for lecturers and pre-employment regular faculty.
Faculty Qualifications – Determines the need for and initiates requests for graduate faculty appointments and academic qualification justifications in accordance with Higher Learning Commission (HLC) standards.
Accreditation Support – Assists with the preparation of accreditation reports by providing supporting documentation, such as syllabi. Reviews draft reports for grammar, style, and clarity.
Faculty Handbook – Collaborates with administrative professionals from other departments within the college to coordinate the annual review of the CPS Faculty and Lecturer Handbooks. Integrates edits and feedback from multiple stakeholders and ensures procedural information is accurate and up to date.
Course Evaluations – Assists with Faculty Course Questionnaire (FCQ) processes by verifying eligible sections, troubleshooting issues, and archiving results for departmental records.
Records Management – In collaboration with the department chair, archives and maintains departmental records in accordance with UCCS and CPS records retention schedules. Records include, but are not limited to, meeting minutes, curriculum and program changes, faculty and student handbooks, and assessment/accreditation reports.
Department Knowledge – Maintains a comprehensive understanding of the Department of Social Work's programs, personnel, policies, and day-to-day operations to support informed decision-making and effective administrative coordination. Participates in departmental meetings and retreats.
Other Duties – Provides support for departmental initiatives and special projects as needed.

Tentative Search Timeline

Priority will be given to applications submitted by: July 27, 2025.
Potential interview dates: August 11, 2025 - August 20, 2025.
Potential start date: September 1, 2025 - October 1, 2025.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.

Qualifications

A bachelor's degree is required.
- Substitution: Relevant professional experience may be substituted on a year-for-year basis.
Professional administrative support experience is required.
Administrative support experience in a higher education or academic support setting is highly desirable.
Professional experience in human services or related social science disciplines is preferred.
Demonstrated experience in developing, implementing, and improving administrative procedures is preferred.
Proven ability to manage multiple projects simultaneously and meet targeted deadlines is preferred.
Experience working with student information systems and/or human resource management systems is preferred.
Previous UCCS work experience is a plus.

Special Instructions to Applicants: · Applications submitted by July 27, 2025, will receive full consideration. · Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 37244). · Official transcripts will be required upon hire. If you experience technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200, extension 5, or cucareershelp@cu.edu. Job-related inquiries should be directed to Dr. Shannon Johnson at sjohns36@uccs.edu. The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this position. Application Materials Required: Cover Letter, Resume/CV, Unofficial transcript(s) Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications. 3. Unofficial transcripts. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials.

Job Category: Business Services

Primary Location: Colorado Springs Department: C0001 -- Colorado Springs Campus - 40085 - CPS Social Work

Schedule: Full-time

Posting Date: Jul 17, 2025

Unposting Date: Ongoing Posting Contact Name: Shannon Johnson Posting Contact Email: sjohns36@uccs.edu Position Number: 00761618