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Learning Spaces Technician

Position Number: 6389518
Location: New York, NY
Position Type: Computing - Support and Training

Learning Spaces Technician

Fordham University

About Fordham
Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Department: Student Computing

Campus/Location:

Position Summary
Reporting to the Director of Learning Spaces and Events Management, the Learning Spaces Technician is responsible for the technical operation of classrooms and conference spaces at the Rose Hill campus, including maintenance of integrated audiovisual systems and classroom computers, maintaining and controlling inventory of loaner assets, assisting with installations of new integrated systems and upgrading hardware and software in classrooms as necessary.

This position may require occasional evening and weekend hours.

Essential Functions
Manages and maintains integrated audiovisual systems and associated equipment.

Generates and manages Service Desk tickets and escalates as needed.

Assists with classroom and event support, including Zoom set-ups, room assignments, and equipment needs.

Configures, deploys, and maintains computers, equipment, and software in classrooms.

Manages loaner equipment and other assets.

This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.

Required Qualifications:
High School Diploma or equivalent and a minimum of two years of relevant experience in an audiovisual intensive work environment.

Working knowledge Google Suite, MS Office Suite (Windows, Excel, Word, PowerPoint).

Strong analytical and technical problem-solving skills.

Demonstrated ability to troubleshoot technical equipment.

Excellent communication and customer service skills.

Attention to detail and quality.

Ability to manage work and outcomes independently.

Preferred Qualifications
Bachelor's degree.

Extron or AVIXA certifications.

Knowledge of audio mixers, audio DSPs, and microphones.

Familiarity with a teaching environment.

Special Instructions

To apply, please visit: https://careers.fordham.edu/postings/9528

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer - Veterans/Disabled and other protected categories