Job Details

Conference Services Manager

Position Number: 6321547
Location: New York, New York
Position Type: Conference and Events Administration

Conference Services Manager

Conference Services, Rose Hill, Lincoln Center

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.

We offer tuition remission for employees and their dependents

A generous employer match towards a 403(b) retirement plan.

As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.

As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 4 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.

University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

Reporting to the Director of University Conference Services, the Conference Services Manager supports the planning and execution of events hosted by both internal departments and external clients, including summer conference operations.

This role plays a vital part in driving revenue through external client services. The manager is responsible for developing client relationships, overseeing logistical planning, and aligning services with the University's mission and financial goals.

This position requires travel to other university campuses and a flexible schedule, including evenings, weekends, and extended hours during peak seasons.

Essential Functions

Develops and executes strategies to attract and retain clients, increasing facility usage and revenue.

Identifies and pursues opportunities with corporations and develops relationships with external neighborhood institutions.

Responds to rental inquiry requests including arranging campus tours for prospective clients.

Event Planning & Client Relations

Serves as a liaison for internal and external clients from initial inquiry, conduct site visits to post-event follow-up.

Manages all aspects of event logistics, including time sensitive changes and ensuring seamless execution.

Assists and coordinate summer conference operations, collaborates with campus departments to allocate resources effectively.

Provides on-site support for events, working closely with campus departments to ensure readiness and address logistical needs.

Assists with contract preparation, insurance requirements verification and invoicing.

Special Projects & Operational Support

Film and Photo Shoots: Supports initial inquiry from scouts, conduct site visits, and on-site coverage.

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Management Responsibilities

Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.

Additional Functions

Develops ongoing relationships with custodial, security, and outside vendors to ensure effective communications as it relates to the successful outcome of an event.

Assists with other University events, such as Jesuit Ordinations.

Required Qualifications: Education and Experience

Bachelor's degree in a related field required.

Minimum of three years' related experience in Conference Services, Hospitality Management, Event Planning, or a related field.

Required Qualifications: Knowledge and Skills

Mastery of the Microsoft Office Suite.

Demonstrated effective communication and interpersonal skills.

Proven ability to plan for and manage multiple projects independently and effectively, ensuring deadlines are met.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Minimum Starting Salary: $80,000

Maximum Starting Salary: $90,000

Note: Salary is commensurate with qualifications, experience, and skills.

START DATE: ASAP

APPLY HERE: https://careers.fordham.edu/postings/9494

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer - Veterans/Disabled and other protected categories