Job Details

Facility Manager

Position Number: 6196771
Location: Salt Lake City, UT
Position Type: Facilities Management

Facility Manager

Job Summary

Seeking a dynamic, experienced, team oriented professional to serve as the primary interface between our customers and our team members. Must enjoy working with vendors and the public, have a heart for customer service, and enjoy a variety of tasks (negotiating contracts to plunging toilets). This property management role demands a high level of accountability, professional demeanor, the ability to build and foster professional relationships, and a healthy sense of humor. We support 24/7 operations; you must be flexible as some evenings and weekends may be required. Must be willing to learn, have a keen eye for detail, and committed to the success of the team.

Responsibilities
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

1. Promptly address and effectively resolve tenant issues, requests, and complaints (building aesthetics, parking issues, janitorial concerns, support tenant parties, meetings and special events, etc.) follow up with customers to ensure expectations have been met.
2. Coordinate services and oversee vendors (janitorial, landscaping, pest control, security, parking, window washing, snow removal, etc.) to ensure customer service, safety, timely resolution of issues, technical skills, safety, job knowledge, and adherence to building rules and REA procedures.
3. Create schedules and conduct property inspections, coordinate appropriate services for issues that need to be corrected, follow up to ensure appropriate resolution, communicate status and/or concerns to Management and Engineering team members.
4. Assist with monitoring costs for vendor services and ensure that services are provided in accordance with negotiated service agreements and contracts.
5. Assist with tenant meetings, respond to tenant concerns and relay information as appropriate.
6. Prepare and send tenant communications consistent in messaging that support REA's commitment to superior customer service.
7. Assist with requests for proposal, bid processes, and annual CAM reconciliation.
8. Assist Accounting Department to ensure billing accuracy and functionality of A/P and A/R processes.
9. Maintain Utility Profile sheets, provide updates and presentations to Management on a quarterly basis.
10. Participate in design and construction meetings and evaluate project proposals with lead workers to determine labor and supply inputs, make recommendations for modifications where appropriate.
11. Perform administrative functions such as producing reports from CMS, reporting on building energy consumption and utility usage, coordinating access control in CCure, parking access, etc.
12. Support and assist Operations and Engineering team and others in the department as requested.
13. Oversees vendors and addresses tenant concerns for properties in downtown Salt Lake City and in Research Park on a 24 hour a day, 7 day a week basis.

Minimum Qualifications
Bachelor's degree in Business, Facilities Management, Engineering, or a related field, or equivalency (one year of education can be substituted for two years of related work experience); four years of progressively more responsible experience; demonstrated interpersonal skills; budgeting and purchasing experience; supply system management; and a commitment to provide excellent customer service required. Experience must include facilities management knowledge in preventative maintenance, HVAC systems and operations, mechanical, electrical, and plumbing, interior design, safety coordination, and demonstrated knowledge of custodial activities.

Preferences
Bachelor's degree in Business, Facilities Management, Engineering, or a related field, or equivalency; four years of progressively more responsible experience; demonstrated interpersonal skills; budgeting and purchasing experience; commercial property management experience; supply system management; and a commitment to consistently providing superior customer service. Experience in facilities management, knowledge of preventative maintenance, interior design, safety coordination, problem solving, business communication, and demonstrated knowledge of custodial activities.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Special Instructions

Requisition Number: PRN41702B
Full Time or Part Time? Full Time
Work Schedule Summary: Monday - Friday, on site support of staff and tenants. Office hours variable between 7am and 6pm.
Department: 01744 - Workplace Services
Location: Campus
Pay Rate Range: $47,600 - $90,400
Close Date: 7/21/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/181507