Job Details

Big Bend Community College
  • Position Number: 1906737
  • Location: Moses Lake, WA
  • Position Type: Student Affairs and Services

TRiO Upward Bound Outreach Mentor Coordinator 2020 (Summer Only)

Salary: See Position Description
Job Type: Part-Time
Job Number: 20-11
Location: Moses Lake, WA
Division: Student Services

Position Summary
Big Bend Community College invites applications for an Outreach Mentor Coordinator with the College's TRiO Upward Bound 2020 Summer Program.

TRiO Upward Bound is a federally funded grant program from the U.S. Department of Education. It receives $540,298 of yearly funding which covers 100% of program costs. This year-round program provides academic support, college preparation, career awareness, and other support services to eligible low-income and/or potential first-generation college students. Its goal is to help students become more successful in high school and prepare them to enter and complete a postsecondary education. The program works with the following (4) target high schools located in Central Washington: Moses Lake, Othello, Royal, and Warden High School.

Traditionally, TRiO Upward Bound operates an academic residential summer academy with 52 students living on the BBCC campus. However due to the Stay Safe, Stay Home order, the program will be operating virtually. Students will be taking either high school or college online courses to prepare for the upcoming academic year. This is not a credit retrieval-type program but one designed for motivated students who want to gain the skills necessary to succeed in college. Students will also participate in organized social, cultural, and recreational activities offered online to promote personal and social awareness and growth. *May be required to meet for in-person trainings, meetings, and/or field trips if the "Stay at Home" order is lifted.

Big Bend Community College (BBCC) is a comprehensive public community college serving a large, rural district in central Washington State. BBCC's main campus is located in the city of Moses Lake (pop. 24,009) in Grant County, situated on the former Larson Air Force Base. In addition to the central campus, BBCC has learning centers in seven outlying communities that provide adult basic education, high school completion, and English Language Learning programs as gateways to college. We are accredited by the Northwest Commission on Colleges and Universities and we serve approximately 4,000 students, with an annualized FTE of approximately 2,000.

Big Bend Community College strives for excellence in teaching and learning. We are a student-centered and innovative college that is committed to fostering a community that supports and recognizes the value of diversity; 42% of our student-body is Hispanic. Recognized as a Leader College by Achieving the Dream, Big Bend is a designated Hispanic Serving Institution (HSI). Our student body consists of 75% first-generation college students and 71% of our students receive some form of financial assistance.

Our college seeks candidates who have a deep commitment to and understanding of the rewards and challenges of working with students. We particularly welcome those who will be active participants in our small but thriving college community.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by May 15, 2020. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

Salary for this position is $4,500.00 for the 45 program days, June 25 through August 15, 2020. Must be available for the entire term of the summer program. (A one-day training will be required prior to the start date.)

Essential Job Duties
Responsibilities will include but not be limited to the following:

  • Provide guidance, coaching, and supervision to (6) Outreach Mentors.
  • Assist program administrative staff with orientation training and team building.
  • Assist in implementing & enforcing policies and procedures.
  • Responsible for coordinating work schedules & assignments.
  • Lead daily virtual team meetings and participate in weekly meetings with instructors and program staff.
  • Meet daily with students through virtual means such as video conferencing, texting, calls, emails, etc.
  • Serve as a liaison between student, instructors, parents, and program staff.
  • Provide tutoring & advising to individual students and groups.
  • Support students in managing their online learning experience.
  • Create a learning & social environment that is welcoming, supportive, and flexible to meet student needs.
  • Share & teach strategies for academic success: test taking tips, time. management, organization, etc. Monitor and report students' academic progress & motivational levels.
  • Maintain student progress reports and other related documentation.
  • Supervise students during end of the year field trip and other activities if offered.
  • Plan & facilitate virtual educational, cultural, and recreational activities.
  • Exemplify & model positive college-going behaviors.
  • Build meaningful and trusting relationships with students.
  • Maintain confidentiality and professionalism at all times.
  • Communicate daily with Program Director.
  • Work Monday-Friday (may include a few weekends); daily work schedule will vary based on program needs.
  • Perform other related duties as assigned.

Minimum & Desirable Qualifications
At the time of application, all applicants must possess the following:

  • Four years of college with supervisory and leadership experience.
  • Daily access to a computer with camera & strong Wi-Fi in a quiet environment.
  • Proficient with technology and strong ability to teach mentors new tech skills.
  • Ability to work independently and asynchronously; prioritize tasks, mange time & complete projects in a fast paced and ever-changing environment.
  • Excellent verbal and written interpersonal communication skills.
  • Experience working with students from diverse academic, age, socioeconomic, cultural, disability, and ethnic backgrounds.
  • Ability to pass a favorable background check through the Washington State Patrol.

  • Bachelor's degree in higher education, social work, education, psychology, or related field.
  • Tech savvy and creative.
  • Experience working with high school students and/or disadvantaged populations.
  • Tutoring, teaching, and/or advising experience.
  • Experience with online learning, hybrid courses, and learning management systems (Canvas, Blackboard, Google classroom, etc.).
  • Experience working with TRIO programs and/or are a TRIO alumnus.
  • Bilingual English/Spanish proficiency.

Application Instructions
This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by May 15, 2020. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:
  1. BBCC Online application.
  2. Resume.*
  3. Copies of all college transcripts.*
  4. One recent letter of recommendation.*
  5. Responses to the following questions must be included with the application.*
  • Describe your supervisory and leadership experiences and how you've made positive contributions to a team. What is your supervisory/leadership style?
  • Please share your experience working with students. Describe how you built trust and rapport with them and share any positive outcomes.
  • Please list the high school and college subjects/courses you feel competent to tutor. Describe any previous tutoring experience.
  • Our student population is largely first-generation students and many would be described as low income or lower-middle income. Further, many of our students are Latino and speak Spanish at home. Speak to your understanding of the challenges that these students face and discuss how your experiences in education could help them be successful in an online learning environment.
  • Please share creative technology ideas that could be implemented to improve student engagement, motivation, and learning.
  • Optional: Is there anything else you would like to share and why you make a great candidate as a TRiO Upward Bound Outreach Mentor Coordinator?

NOTE: All of the above items are required to ensure your consideration for this position. The items marked with an asterisk are required to be included/uploaded with your online application prior to submission. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc.

BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

Persons hired will need to provide documentation verifying identity and employment authorization to work in the United States.

Official transcripts will need to be provided to the college within the first thirty (30) days of employment.

Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.

Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973. Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; 509-793-2010 or via email at

In compliance with state and federal regulations, BBCC is committed to a safe and drug-free campus. Employees are expected to comply with BBCC's policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies page of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.

BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security page of the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.

This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.

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