Job Details

Cal Poly Humboldt
  • Position Number: 3073794
  • Location: Arcata, CA
  • Position Type: Alumni Associations and Services


Gift Processing Specialist


Job no: 514387
Work type: Staff
Location: Humboldt
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time





Gift Processing Specialist

Alumni Relations
Job # 514387
Close Date: Wednesday, May 25, 2022

(Job # 514387) Administrative Support Coordinator II, Gift Processing Specialist, Salary Range $3,440-$5,639. Appointments are typically made at the beginning of the salary range. This is a full-time, benefited, non-exempt, 12-month pay plan, permanent position with a one-year probationary period in Alumni Relations. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

Now is an exciting time to join the Alumni Relations as we transition to Cal Poly Humboldt! Cal Poly Humboldt has been named the state's third polytechnic institution and the first in Northern California. Backed by a historic state investment, we're adding in-demand new academic programs, building new facilities, and growing our enrollment. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Position Summary: The Gift Processing Specialist is responsible for the processing of charitable gifts and the entry of accurate donor data which is critical for donor and alumni relations. This position is responsible for the daily upkeep of records in Raiser's Edge including, but not limited to, the maintenance and addition of new constituents, i.e., parents, alumni, other donors, etc. Duties include appropriate documentation of transactions and accurate facilitation of a schedule of donor communications. Communications pertain to pledge reminders, a range of gift acknowledgments and receipts, as well as major gift Thank You letters. This position interacts collaboratively with on campus partners as well as external constituents so it's vital for the candidate to possess excellent customer service skills and interpersonal communication skills. This position will interact with donors on the phone and through email to field any questions they may have about their giving.

Key Responsibilities:

Gift Processing and acknowledgment
  • Enter gifts daily into the donor database based on the data provided by the Gift Processing Center in accordance with CASE and IRS standards.
  • Use reasoning and critical thinking to ensure donor intent for each gift and seek more information if intent is not clear.
  • Perform various reconciliation processes to ensure accuracy of gift entry and donor intent.
  • Work closely with the Gift Processing Center to ensure cashiering and receipting are correct.
  • Prepare, produce and send customized gift acknowledgments for each type of gift received.
  • Prepare, produce and send pledge reminders for all gift levels.
  • Report any gift receipting errors to the Alumni Relations operations team.
  • Work closely with the Alumni Relations team annually to update the language of acknowledgments.

Database Maintenance and Reporting
  • Process returned mail and update donor records as necessary.
  • Assist in updating credit card information for donors in compliance with PCI policies.
  • Assist in operation data clean-up projects such as donor record duplication, global imports and other needs as they arise.
  • Support reporting for specific fundraising efforts and campaigns.
  • Create, manage and analyze reporting to help inform the division on charitable giving to the foundation using CASE and CSU standards as needed.

Knowledge, Skills, and Abilities Associated with this Position Include:
  • Excellent customer service skills.
  • Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods.
  • Ability to draft and compose correspondence and standard reports.
  • Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
  • Must be attentive to detail and work effectively independently as well as within a team environment.
  • Confidentiality and discretion essential.
  • Ability to work effectively in a large, complex, dynamic, and sophisticated organization.
  • Microsoft Office Suite including dynamic word merges.
  • Ability to interpret and apply policies, laws and regulations governing charitable giving.
  • Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
  • Experience with relational databases (preferably Raiser's Edge).
  • Ability to efficiently contribute to multiple projects, set appropriate priorities and meet competing deadlines.
  • Use logic and reasoning to identify opportunities for alternative solutions, conclusions or approaches to challenges.
  • Ability to establish and maintain working relationships with staff, students, and faculty from diverse backgrounds.

Minimum Qualifications: General knowledge and skills associated with donor relations and foundational knowledge of public administration principles, practices and methods. Completion of a high school program, technical/vocational program, or their equivalents combined with three years of related office work experience that has provided the applicant with the knowledge, skills, and abilities listed.

Preferred Qualifications: An undergraduate degree, experience working with relational databases (preferable Raisers Edge), experience working in nonprofits or higher education; knowledge of financial data, accounting and reporting.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:
  • Letter of Interest
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:59 p.m. on Wednesday, May 25, 2022.

Any inquiries about this recruitment can be directed to https://apptrkr.com/get_redirect.php?id=3073794&targetURL=General knowledge and skills associated with donor relations and foundational knowledge of public administration principles, practices and methods. Completion of a high school program, technical/vocational program, or their equivalents combined with three years of related office work experience that has provided the applicant with the knowledge, skills, and abilities listed.

Preferred Qualifications: An undergraduate degree, experience working with relational databases (preferable Raisers Edge), experience working in nonprofits or higher education; knowledge of financial data, accounting and reporting.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:
  • Letter of Interest
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:59 p.m. on Wednesday, May 25, 2022.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt's Human Resources Office at (707) 826-3626.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Humboldt Annual Security Report is available at: https://clery.humboldt.edu/content/annual-security-reports.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent off of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code:1035
Publication Date: May 12,2022







Advertised: 12 May 2022 Pacific Daylight Time
Application Closes: $LongStop Pacific Daylight Time

To apply, visit https://careers.humboldt.edu/hm/en-us/job/514387/gift-processing-specialist







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