Job Details

to process transfer

Greet visitors - 10

Greet visitors, answer telephone, and provide correct responses to general questions about the offices or department's operations or policies, directing customers to the appropriate resource when questions exceed knowledge.

Prepare written and presentation - 10

Prepare written and presentation materials for superiors, gather and compile information, perform calculations. May prepare spreadsheets or other reports or presentation materials such as PowerPoint.

Protects the security - 10

Protects the security of medical records to ensure that confidentiality is maintained

Maintain operational - 5

Maintain operational, budget, personnel, and other administrative records; initiate, complete and review forms, log, file, and/or enter information in a computer; retrieve information, make copies.

Maintains and operates - 5

Maintains and operates a variety of health record indexes and storage and retrieval systems to collect, classify, and store information.

May maintain a supervisor's - 5

May maintain a supervisor's and/or department's calendar, schedule meetings, and make travel arrangements, process travel reimbursements, and other forms incidental to these responsibilities.

Adheres to all security - 5

Adheres to all security regulations and reports any security concerns to the GCHC-JH Lead Nurse.

Maintains a good working relationship - 5

Maintains a good working relationship with and responds appropriately to correctional and health care staff, contract providers, and with outside agencies conducting services within the facility.

Utilizes established departmental policies - 5

Utilizes established departmental policies and procedures in making decisions; uses sound independent judgment in meeting responsibilities and performing duties.

Adheres to HIPAA Regulations - 5

Adheres to HIPAA Regulations and maintains all patient confidentiality as required by law and GCHC Policy.

Works as scheduled - 5

Works as scheduled and adheres to GCHC-JH policies for leave, timekeeping and call-ins.

Maintains a professional attitude and dress - 5

Maintains a professional attitude and dress at all times in accordance with the Department of Correctional Healthcare and DJJ dress code policy.

Does not fraternize - 5

Does not fraternize with youths beyond professional contact.

Must maintain current Hearth Saver CPR - 5

Must maintain current Hearth Saver CPR and be proficient in recognizing the need to implement/ use of the AED (defibrillator).

Provides other services - 5

Provides other services and performs other duties as assigned.

Open and distribute incoming correspondence - 10

Open and distribute incoming correspondence, check and compare with previous communication, draft simple correspondence.

Educational Requirements

A. High School Diploma or a GED required, plus a minimum of 1 year experience performing secretarial /clerical assistant duties in an office setting
B. Good organizational and decision making skills; good physical and mental health; able to work under pressure; must relate well to patients, security staff, visitors and co-workers.
C. Must be able to lift 20lbs. Normal bending, reaching, stooping. Standing and sitting for long periods of time. Must be able to move quickly in cases of emergency. Normal levels of hearing and seeing, if necessary, with corrective appliances. Must be able to perform CPR.
D. Security Clearance by the Georgia Department of Juvenile Justice.

ABILITIES

Ability to maintain confidentiality
Detail-oriented
Excellent interpersonal, verbal, and written communication skills

All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.

This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success.
Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.