Job Details

Telecom Installation Tech 2

Position Number: 9743900
Location: Salt Lake City, United States
Position Type: Vocational & Technical - Telecommunications

Telecom Installation Tech 2

Job Summary

The University cabling team provides 24/7/365 support to the networks across the university campus, hospitals, and clinics. The Cable Technician 2 is responsible for the operation and maintenance of the University structured cable plant. Performs patching, installation, testing, cable management, and documentation. When needed, works with the fiber team. Maintains a tidy work environment. Provides hands-on help and support to university and vendor cable technicians. Coordinates with customers to identify work scope, materials, and arrange access. Responsible for updates to the work ticketing systems and labor tracking tools. Provides verbal and written status reports to the copper supervisor and cable plant management. Responds to resolve incidents and covers for the copper supervisor as needed.

About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.

Responsibilities
Field Technical Product Support Technician, II

Ensures there is 24/7/365 support to the University copper cable plant.
Provides mentoring to level 1 technicians and student interns
Must be able to distinguish cable jacket color differences
Able to lift 80 pounds
Maintain a valid Utah driver license
Develops job material lists based on job scope
Enters time and materials into tracking tools
Monitors, responds to, and updates work order queues
Provides hands-on help and support to the university and contractor cable technicians
Keeps communication closets and work environments tidy
Keeps equipment and vehicles in safe working condition
Use test equipment to provide test results and reports
Maintain a professional appearance and dress
Covers for the copper supervisor as needed

Job Code: S35172Grade: S15

Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Field Technical Product Support Technician, I: Requires little to no related experience.
Field Technical Product Support Technician, II: Requires at least 1 year of related experience.
Field Technical Product Support Technician, III: Requires 3+ years of related experience.
Field Technical Product Support Technician, IV: Requires 5+ years of related experience.

Preferences
Minimum 3 years related work experience; experience installing and testing copper network cables; a basic knowledge of building design with an understanding of horizontal distribution.

Effective human relations and customer communication skills. Demonstrates pride in workmanship. Punctual and consistently works hard. Able to work afterhours and weekends when needed. Takes direction well and is teachable. Able to work independently. Maintains a professional appearance and dress.

Special Instructions

Requisition Number: PRN45758B
Full Time or Part Time? Full Time
Work Schedule Summary: Regular hours are 7:30 a.m. to 4:00 p.m., Monday through Friday (40 hours a week). Evening, weekend, and on-call work as needed.
Department: 01555 - UIT INFRASTRUCTURE & OPS
Location: Campus
Pay Rate Range: $15.50 - 24.00/hour
Close Date: 11/01/2026
Open Until Filled:

To apply, visit <a href=""https://apptrkr.com/9743900"">https://utah.peopleadmin.com/postings/206475