Job Details

Associate Director of Admissions

Position Number: 6987207
Location: New Britain, CT
Position Type: Admissions/Enrollment

Associate Director of Admissions

Details:
Posted: 03/09/26
Level: Associate Director
Department: Admissions
Closing Date: 03/30/26 at 4:00pm ET

Location:
Charter Oak State College
185 Main Street New Britain, CT 06051
*This is a an on-campus position, there will be some telework flexibility. The incumbent may travel to public sites to make presentations as well as travel to national or regional meetings and conferences.

Please take a look at our website to find out more about our college. Charter Oak State College

Charter Oak State College Mission:
As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state's only public, online, degree-granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non-traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self-enrichment potential of non-traditional higher education.

Charter Oak State College Vision:
Charter Oak State College: A dynamic community of online learners advancing the nation's workforce one graduate at a time.

Anticipated Start Date:
Spring 2026

Position Summary:
The Associate Director of Admissions coordinates the strategic recruitment plan. This position supervises Admissions Counselors; coordinates cross-departmental initiatives to improve student onboarding; serves as the College liaison for military and veteran services; oversees the admissions and matriculation processes for military/veteran applicants; and strengthens transfer pathways by serving as the College's Transfer Coordinator. The Associate Director also develops reports aligned with strategic priorities, supports technological improvements to optimize admissions operations, and leads strategic communications efforts related to recruitment and enrollment.

Position Responsibilities:

The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.

Enrollment Strategy & Operations

Coordinates and executes the Enrollment Services strategic recruitment plan to ensure alignment with institutional priorities and efficient use of resources.
Develops, analyzes, and reports on metrics related to recruitment, admissions, and strategic enrollment priorities to support data-informed decision making.
Promotes operational efficiencies by identifying, implementing, and optimizing technological solutions, workflows, and systems that support recruitment and admissions processes.

Supervision & Staff Development

Supervises Admissions Counselors; establishes annual performance goals aligned with departmental and College strategic plans.
Assigns, monitors, and evaluates workload to ensure performance benchmarks and service standards are consistently met.
Provides coaching, professional development, and support to staff to promote a high-performing, student-centered team.

Cross-Departmental & System Coordination

Coordinates and leads cross-departmental meetings focused on strengthening recruitment, admissions, and onboarding processes.
Serves as liaison to System Office committees, statewide groups, and external partners on matters related to admissions, transfer policy, technology initiatives, and shared system processes.
Represents the Director of Admissions and Admissions on committees and working groups as assigned.

Military & Veteran Services

Serves as the College's primary liaison for military and veteran admissions.
Initiates, maintains, and ensures compliance of Memoranda of Understanding (MOU's) with military partners.
Assists with development of military-friendly practices, policies, fees, and services following national best-practice standards.
Develops and implements comprehensive recruitment, outreach, and relationship-building plans for military and veteran populations.

Transfer Coordination

Serves as the College's Transfer Coordinator, ensuring accurate guidance on transfer pathways, articulation agreements, credit evaluation, academic policies, and degree requirements.
Cultivates and maintains partnerships with two-year institutions and educational organizations to strengthen transfer pipelines.
Ensures transfer-related communication materials, processes, and student information are accurate, accessible, and strategically aligned.

Recruitment, Outreach & Communications

Plans, develops, and delivers workshops, presentations, and outreach events in corporate, community, and educational settings.
Contributes to the development and implementation of marketing strategies and strategic communications that support recruitment and enrollment goals.
Participates in public-facing promotional activities as needed.

Institutional Collaboration & Professional Engagement

Builds and maintains relationships with educational, corporate, military/veteran, and community partners to support recruitment pipelines.
Serves on College-wide teams and committees as needed.
Maintains up-to-date knowledge of admissions, transfer, enrollment management, and veteran-services best practices.
Performs additional duties related to enrollment operations as assigned.

Minimum Qualifications:
Incumbents must possess proven ability to effectively work with a diverse set of faculty, staff, and students. They are expected to have excellent oral and written communication skills along with strong information technology literacy skills. Incumbents are required to have demonstrated advanced knowledge and abilities in the following:

Masters degree from an accredited institution
Minimum of four (4) years of relevant experience in recruitment, admissions or related field
Proficiency in CRM systems, data analytics tools, and Student Information Systems
Ability to travel and work evenings/weekends as needed
Onsite presence is essential to this role

Preferred Qualifications:
Preferred candidate of the position will additionally possess the following:

Experience in working with online learners.

Work Environment:
The incumbent typically performs work in the offices of the College's headquarters located at 185 Main Street, New Britain, Connecticut. The work does not, normally, involve any significant physical effort. The incumbent may travel to public sites to make presentations as well as travel to national or regional meetings and conferences.

Salary Range:
The salary range for this position is $81,325 - $108,428 and while experience and qualifications are considered, candidates will start at the minimum of the salary range. This position also comes with excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate's qualifications such as education and job-related experience, and internal equity. We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable.

Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

For more information or to apply via our website at www.ct.edu/hr/jobs

Selection Procedure:
Application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.

Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. Charter Oak State College is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Clery Act:

Attached is Charter Oaks Annual Security Report to comply with the requirement of the Clery Act which outlines several administrative items related to campus security.
https://www.charteroak.edu/security/

Continuing Notice of Nondiscrimination:

Charter Oak State College does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record.
CHARTER OAK STATE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER.

To apply, visit https://charteroakstatecollege.applytojob.com/apply/3VYbR4rJ94