Job Details

Residential Service Officer

Position Number: 6820251
Location: Boulder, CO
Position Type: Campus Safety and Police

Residential Service Officer

Requisition Number: 69270
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 05-Jan-2026
Date Posted:

Job Summary

The Division of Public Safety at CU Boulder encourages applications for a Residential Services Officer (RSO)! The RSO Unit provides residential safety patrols to detect and enforce policy violations and support emergency and non-emergency needs within housing units in the CU Boulder campus community. This position maintains a visible presence through active patrols and serves as a liaison with CU Residence Life year-round. The RSO acts as a point of contact for Hall Directors, Night Staff, and Resident Advisors, ensuring safety and operational coordination. Daily communication with Residence Life staff and Division of Public Safety (DPS) staff is essential to maintain a safe environment during routine and emergency situations.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus' commitment to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this though services to enhance community safety, protect life and property, and foster safe, secure, and ethical practices.

The University of Colorado (CU) Boulder is one of America's leading research universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000 degree-seeking undergraduate and graduate students.

At CU Boulder, we believe in supporting each other and valuing everyone who is part of our community. Our values are expected of all Buffs and lead our actions in the classroom, on campus and in our community. At CU Boulder, we commit to building a more diverse and inclusive campus community. We value different backgrounds, identities and perspectives and believe that engagement with a wide range of ideas and viewpoints can help students learn and grow.

What Your Key Responsibilities Will Be

Patrol and Detection of Violations

Conduct active foot patrols throughout residential facilities, including stairwells and hallways, for 8-10 hours per shift.
Patrol exterior grounds via foot, bicycle, or vehicle in all weather conditions.
Detect and investigate potential policy violations; take appropriate action to maintain safety and notify authorities.
Respond to emergency and non-emergency situations in the housing units, ensuring personal and community safety.
Communicate and document all interactions accurately using reporting systems.
Identify hazards and threats quickly and implement appropriate solutions.
Maintain proficiency in emergency response protocols.

Report Writing and Documentation

Prepare detailed, accurate reports of incidents using DPS systems.
Ensure reports meet professional standards.

Training and Auxiliary Projects

Complete ongoing training to maintain readiness for patrol, special events, and emergencies.
Stay current on public safety practices.
Maintain trainings/proficiency in First Responder, CPR/First Aid, AED, Incident Command Systems, and other safety skills.
Participate in special projects supporting departmental and community needs.

Other Duties as Assigned

What We Can Offer

The starting salary range for this position is $53,000 - $58,000 annually.

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County's largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be flexible. Be talented. Be Boulder.

What We Require

Two years of experience in a related occupational field or equivalent education.
Valid Colorado Driver's License in good standing.

What You Will Need

Maintain a strong, visible presence in CU residential facilities through active foot, bike, and vehicle patrols.
Detect and respond promptly to policy violations and potential safety concerns.
Serve as a liaison with Residence Life staff, Hall Directors, and Student Affairs to ensure coordinated safety efforts.
Assist with emergency and non-emergency situations to protect the housing community members.
Prepare accurate, detailed incident reports using DPS reporting systems.
Demonstrate proficient verbal and written communication skills.
Adapt to varying shifts (day, evening, night), holidays, and special events with little notice.
Work outdoors in low-light conditions and extreme weather environments.
Proficiency in the use of radios, computers, ticketing systems, and other essential equipment.

Ability to pass all elements of the hiring process, including:

Full background/ criminal history/ references check.
Phase I psychological suitability test.
Integrity interview.
If conditionally offered employment: Phase II psychological exam, medical exam, drug screen, credit check.

Special Instructions

To apply, please submit the following materials:

A current resume.
A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by January 5, 2025, for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Residential-Service-Officer/69270