Job Details

Program Coordinator - Psychology

Position Number: 6688013
Location: Cheney, WA
Position Type: Academic Advising

Program Coordinator - Psychology

About Eastern Washington University:

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the regions polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 24-25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement
At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur dAlene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

Job Summary:

The College of Professional Programs at Eastern Washington University invites applications for a full time Program Coordinator for the the EWU at Bellevue College (BC) Programs.

Under general direction, this position is responsible for coordinating specialized off-campus program and online operations for the College of Professional programs (CPP). The primary support will be to students and programs involved in the EWU at Bellevue College (BC) program, but additional services will be provided to online students and programs within the college. In this capacity, the position will also provide support to the Directors of involved programs; coordinate special projects; facilitate logistics and interface with Bellevue College; assist with marketing, recruiting, and website management; and provide technical, administrative, and student support services. Position will exercise independent judgment and discretion relating to students in regard to EWU and BC program policies, guidelines, and contracts, and in implementing, interpreting, and applying program procedures and policies. Position will independently advise students, staff, and the public regarding the programs and the University, engaging in recruiting activities, and acting as liaison to local organizations, including BC.

In the course of performing the positions duties, this position will have extensive involvement with students, staff, and the public in carrying out program activities, and will coordinate, schedule, and monitor program activities to determine consistency with goals. Position reports directly to a designee from the College of Professional Programs.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $44,868 - $51,612. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and their eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.

Applications are open and accepted until recruitment is closed. Screening of applications will begin immediately. A three-day notice will be provided prior to closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

Please see job duties section for a more complete list of position responsibilities.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications:

MINIMUM QUALIFICATIONS:

High school graduation or equivalent AND two (2) years experience providing complex program support services involving students (beyond entry level support work)

POSITION SPECIFIC QUALIFICATIONS:
To be considered qualified for this position, you must meet the minimum qualifications defined above, AND you must meet all of the qualifications listed below within this section:

Strong computer skills demonstrated by two (2) years successful full-time work experience using a variety of software programs and working in website development and maintenance
Two (2) years of full-time work experience maintaining both manual and electronic records and files
Two (2) years of full-time, work experience with demonstrated success handling a high-volume of customer service and contacts (100+ daily), including:
- Communication with a wide variety of customers (such as other agencies, practicum and internship placements, professionals in the community, internal staff/managers/administrators, students, and applicants)
- Communication must include both verbal, phone, email, and written correspondence
- Overlapping deadlines and strong attention to detail
- Perseverance, initiative, and the ability to work well both independently and under direction with frequent interruptions
- Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public

Preferred Qualifications:

Two (2) or more years college coursework
Two (2) or more years work experience in a higher education environment involving student support services, as well as familiarity with institution processes and software
One (1) or more years experience using Canvas, EagleNet, Banner, and other university administrative systems (or equivalent)
Experience with website and social media development and maintenance
Familiarity with the operations of Bellevue College campus

Other Skills and Abilities:

Flexibility
Collaboration
Communication
Teamwork
Time Management
Attention to Detail

Job Duties:
Admissions

Meet with prospective domestic and international students to discuss program options at BC and online through EWU and make referrals to other off-site and main campus programs
Assist with application questions and documentation for domestic and international students
Attend transfer and recruiting events
Work with BC to make sure students are coded and given BC ID numbers and access

Percent of Time: 10

Advising

Assist with student application, admission and registration processes, and progression through the program
Provide general education advising
Conduct initial meetings with students and refer to appropriate major programs for program specific advising
Assist students in accessing services on the main EWU campus and BC campus

Percent of Time: 15

Faculty Support

Facilitate faculty access to classrooms and technology
Assist with hiring paperwork and process
Facilitate faculty access to BC systems

Percent of Time: 10

Program Coordination Activities

Send student EWU at BC ID information to EWU and BC offices
Maintain relevant website and marketing materials, including flyer creation, program announcements, and quarterly advertisements
Manage social media and canvas pages
Facilitate dissemination of program information
Track student enrollments and progress
Collect and distribute mail
Manage and purchase office supplies as needed
Assist in writing, completion and presentation of reports, special projects and assignments, and program updates
Provide programmatic support to Director(s) including work related to program development, marketing, and implementation
Plan and implement student orientations, informational talks, and workshops
Plan and implement graduation ceremonies and special events

Percent of Time: 30

Coordinate Special Projects and Events

Direct and/or coordinate special projects and events, including work of major importance to the program
Develop and prepare informational materials designed to inform and recruit student participants; conduct presentations at student recruitment and orientation meetings
Attend team meetings; travel periodically to attend meetings and recruiting events
Coordinate dissemination of communications
Organize and facilitate conferences including preparation of agendas, order of speakers, and length of presentations
Maintain program web pages

Percent of Time: 10

Program Related Public & Organizational Contact

Serve as primary contact with students, faculty, faculty field instructors, and external agencies regarding program policies and procedures
Independently advise students, staff and the public regarding the program and the University
Initiate, maintain, and distribute student contact information
Act as liaison to faculty, staff, and colleagues at other agencies/institutions, representatives of funding agencies and officials from professional organizations, business, industry and government, interpreting policies and making decisions which facilitate progress of project(s)
Represent the programs at public, program, and College functions
Coordinate program information with EWU programs

Percent of Time: 10

Technical & Administrative Support

Provide routine support to staff relating to use of hardware and software, assessment materials, networking, setting up computer accounts; includes software unique to the discipline of psychology and practicum and internship placements; refer technology issues/problems to the Office of Information Technology
Assist students with EagleNet, Canvas, and web-based and online technologies
Provide administrative support to Director(s)
Design office procedures, policies and forms including interpretation and application of administrative policies to the work of the program
Coordinate administrative standards and procedures for independent yet interrelated departmental functions such as research, curriculum, and instruction
Use EagleNet, Banner, Canvas, and other software to assist staff and students
Maintain office computers and equipment with support of IT

Percent of Time: 10

Other Duties

Perform office support functions: order and receive office supplies; book orders (including desk copies); inventory equipment; screen, prioritize and distribute incoming mail; answer, screen and direct telephone calls; compose and edit correspondence including confidential and sensitive information
Provide support for travel document preparation and processing
Monitor budget(s)
Supervise work study students and non-student hourly individuals as needs arise
May also manage and schedule the Directors appointment calendar, determine itineraries, provide weekly calendar briefings, organize and prioritize incoming email and act as confidential liaison on behalf of Director(s)

Percent of Time: 5
Conditions of Employment:

During the course of university employment this position will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time.

All new employees will comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This position is covered by the Washington Federation of State Employees Collective Bargaining Agreement:
https://in.ewu.edu/hr/wp-content/uploads/sites/40/2023/06/WFSE-EWU-CBA-Barg.-Units-1-and-2-FINAL-2023-2025.pdf

After starting employment, employees will complete the required training via Canvas. Workplace Belonging training will be available on October 1st and should be completed by December 31st, 2025.

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Salary Information:

The salary for this position is $44,868 - $51,612. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 10/30/2025
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: Immediately

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/14156