Job Details
Grad Student Services Specialist
Grad Student Services Specialist - 37999 University Staff Description
Graduate Student Services Specialist
College of Public Service
Departments of Criminal Justice & Public Administration
Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!
Who We Are
The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Graduate Student Services Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.
At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.
Salary Range: $45,000 - $51,586 annually. Compensation will be commensurate upon experience and qualifications.This position is Non-Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
Work Location: On-Site, Hybrid Eligible
Benefits at a Glance
At UCCS, our employees are our most valued asset. We're proud to offer:
- Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
- Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
- Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
- Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
- Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
- Want to know your total compensation? Use our calculator to get the complete picture!
Summary
The Graduate Student Services Specialist supports graduate programs in Criminal Justice and Public Administration by overseeing admissions, promoting enrollment and student persistence, and coordinating graduation processes. This role includes program advising, student communication, and planning select student-focused events. The Specialist also identifies and implements innovative process improvements and innovative programming to enhance the graduate student experience. The Graduate Student Services Specialist serves as a program liaison to the Graduate School. The Specialist is a member of internal and campus teams and committees relevant to the position, and as assigned by the supervisor.
Essential Functions
The duties and responsibilities of the position include, but are not limited to:
1. Graduate Admissions Coordination (40%)
- Responds to initial inquiries about Criminal Justice and Public Administration programs.
- Maintains consistent communication with prospective and admitted students, providing guidance throughout the admissions process.
- Coordinates with the Admissions office and program directors to process graduate applications.
2. Graduate Student Services (40%)
- Assists graduate students with registration, student forms, and/or other student services issues.
- Establishes, maintains, and monitors graduate student records from application through graduation; implements actions as appropriate (e.g., probationary status letters).
- Supports student experience by navigating and troubleshooting enrollment and admissions issues.
- Manages intercampus enrollment and transfer credit processes for graduate students.
- Completes end-of-semester reviews after each fall, spring, and summer term to ensure students are meeting their admission and program requirements.
- Collaborates with program faculty and leadership to support Capstone and Thesis implementation, including: coordinating orientations, processing pre-registration checklist paperwork, completing course audits, and issuing permission numbers to approved students.
- Conducts graduation degree audits, prepares Admission to Candidacy forms, submits required documentation to the Graduate School, and tracks the status of graduation applications.
- Collaborates with faculty and staff to inform policy, procedure, and process regarding graduate student needs and outcomes.
- Coordinates annual and ad hoc updates to the student handbooks in collaboration with program directors.
- Works with CPS deans, department leadership, faculty, and staff as well as other related campus personnel as appropriate to achieve unit goals related to student services.
3. Recruitment, Communications, & Events (20%)
- Coordinates student communications and contributes to marketing and recruitment efforts.
- Assists faculty and staff in coordinating student-focused events, including Capstone poster presentations and graduation celebrations.
- Organizes orientation activities for new students and attends Graduate School orientations.
- Collaborates with department faculty and program directors on tabling/attendance at campus and regional recruitment and promotional events.
- Conducts student retention events with the department leadership.
Other duties as assigned by the supervisor.
Tentative Search Timeline
- Priority will be given to applications submitted by: Tuesday, October 28, 2025.
- Potential video interview dates: November 7 & November 10.
- Potential on-campus interview dates: November 17 & November 19.
- Potential start date: December 2025/January 2026.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.
Qualifications
- A Bachelor's degree from an accredited institution is required.
- At least one year of experience working in a higher education setting is required.
Substitution: Graduate-level education in student affairs, educational leadership, business, communication, public administration, criminal justice, or a related field may be substituted for work experience on a year-for-year basis.
- A Master's degree from an accredited institution in the following fields is preferred: student affairs, educational leadership, business, communication, pubic administration, or criminal justice.
- Previous experience in academic advising, degree planning, and problem-solving challenges experienced by current and/or prospective students is preferred.
- Familiarity with public administration, nonprofit management, and criminal justice systems is preferred.
- 2 or more years of experience working with students in higher education settings is preferred.
- Knowledge of higher education data systems such as OnBase, Slate, and/or Sales Force is preferred.
Job Category: Academic Services
Primary Location: Colorado Springs Department: C0001 -- Colorado Springs Campus - 40084 - CPS Administrative Ops
Schedule: Full-time
Posting Date: Oct 14, 2025
Unposting Date: Ongoing Posting Contact Name: Anna Kosloski Posting Contact Email: akoslosk@uccs.edu Position Number: 00430313
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