Job Details

Graduate Program Admissions Coordinator

Position Number: 6454167
Location: Dallas, TX
Position Type: Admissions/Enrollment

Graduate Program Admissions Coordinator

Salary Range:

Salary commensurate with experience and qualifications

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Position:

This role is an on-campus, in-person position.

Manage graduate admissions day-to-day office operations and strategic events, supporting the Working Professional MBA and Full-time MBA and MS teams. Serve as the initial point of contact for prospective students by managing inbound calls, emails, and in-person visits. Provide support to graduate admissions leadership and program directors for MBA and MS programs, including one Senior Assistant Dean, two Assistant Deans, and multiple Director / Associate Director roles. Oversee mission-critical collection and processing of records for applicants to 12 graduate programs (e.g., transcripts, test scores and other official documentation. Manages all phases of international student file review after admission for 7 STEM-designated full-time graduate programs including review of financial statements, tracking of international student documentation and collaborating with other campus offices.

Essential Functions:

Recruiting Operations: Perform daily and weekly admissions operation tasks such as mailing admit packets and tracking and uploading final application documents, including transcripts. Coordinate with campus partners (e.g., registrar, international student services, financial aid) to ensure candidates' on-boarding process is smooth and timely. Align as needed with third-party service providers.
Assist International students in on-boarding process and I-20 visa process. Manages all phases of international student file review including review of financial statements, tracking of international student documentation and collaborating with other campus offices. Conduct 1:1 meetings with international students to review documentation.
Facilities Support: Collaborate with admissions teams to plan and execute on-campus and in-person events. Manage STABLE venue requests and logistics for additional services. Coordinate alumni and current student event participation and manage the alumni referrals process. Provide event-day execution support.
Office Administrative Management: Serve as the initial face of Cox graduate programs: address visitors' needs, direct to appropriate contact or answer questions about programs/application processes. Manage Admissions general inbox and phone line. Manage office-wide supplies, promotional item inventory, and PO/reconciliation process. Coordinate with operational partners across Cox & SMU (IT, building services).
Senior Assistant Dean, two Assistant Deans, two Directors, and numerous Associate Directors. Other duties as assigned by leadership.
Occasional evening/weekend hours may be required.

Qualifications

Education and Experience:

A Bachelor's degree is required.

A minimum of three (3) years of experience is required. Professional work experience required in environments where organization, details, verbal and written communication, and customer service were key to success.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Candidate must be proficient in Microsoft Office (Excel, PowerPoint) and social media. Familiarity with PeopleSoft and CRM systems (e.g. Slate) is preferred.

Physical and Environmental Demands:

Sit for long periods of time
Bend, stand
Reach above shoulders
Handle objects (dexterity)
Carry/lift 25 lbs.

Deadline to Apply:

Priority consideration may be given to submissions received by August 25, 2025.

The application deadline is September 12, 2025.

EEO Statement

SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas

Job: Office and Administrative Support

Organization: Cox School of Business

Schedule: Regular

Shift: Staff

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Aug 8, 2025, 3:40:26 PM

To apply, visit https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=COX00000261&tz=GMT%2B00%3A00&tzname=UTC