Job Details

Care Case Manager

Position Number: 6451994
Location: Waco, TX
Position Type: Student Affairs and Services

Care Case Manager

Job Identification: 19175
Posting Date:
Job Schedule:
Locations:
Degree Level:

Job Description:
What We Are Looking For

Baylor University is seeking a compassionate and detail-oriented Care Case Manager to join the Student Care and Wellbeing team. This position plays a key role in supporting students through challenges impacting their academic and personal success by providing individualized outreach, care coordination, and connection to campus and community resources. The ideal candidate will be dedicated to student support, skilled in crisis response, and committed to fostering a culture of care within the Baylor community.

A Master's degree and three years of relevant work experience are required. A Master's degree and five years of relevant work experience are preferred.

A combination of education and experience will be considered in lieu of the degree requirement.

*All applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do

Respond to referrals by reaching out to the student via e-mail and text if necessary, including meeting with the student in person or via zoom, and ensuring they have the adequate resources to help with the situation they are dealing with at the time
Participate in campus care team meetings by presenting their cases and the students they are working with to create a clear line of communication with our campus partners
Serve in an on-call capacity being available for BUPD, CL&L, the Counseling Center and any other campus partner needed in crisis situations with a student
Be responsible for maintaining accurate records of all the students they work with and are assigned to their case load
Support educational programming for Wellbeing Initiatives- including tasks deemed appropriate by the Director of Student Care and wellbeing initiatives in serving the students holistically through outreach and connection on campus
Perform all other duties as assigned to support Baylor's mission
Ability to comply with university policies
Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!

About Us:
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.

To apply, visit https://ejof.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BaylorCareers/job/19175