Job Details

University of North Carolina at Pembroke

Student Account Representative

Position Number: 6410974
Location: Pembroke, NC
Position Type: Bursar and Student Accounts

Student Account Representative

Division: Finance and Administration
Department: Bursar
Working Title: Student Accounts Representative
Vacancy Type: Full-Time Temporary

Min T/E Requirements:
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

FTE: 1
Salary Range:
Hiring Range: $15 per hour
Position #: 000000
FLSA Status: Non-Exempt
Months per Year: 12
Work Schedule: 8:00 a.m. - 5:00 p.m.
Work Schedule Type: Monday - Friday

Primary Purpose of Organization Unit:

Primary Purpose of Position:
In the process of determining the status of student accounts and following established collection procedures, this position establishes good working relationships with students, parents, university personnel and other agencies. Prepares and processes bills for students who are behind in paying their student accounts. When an account remains delinquent and payments cannot be arranged a hold is place on the student's account. Assists with submission of delinquent accounts to the Attorney General's Office and collection agencies and NC Department of Revenue.

Job Description:
In the process of determining the status of student accounts and following established collection procedures, this position establishes good working relationships with students, parents, university personnel and other agencies. Prepares and processes bills for students who are behind in paying their student accounts. When an account remains delinquent and payments cannot be arranged a hold is place on the student's account. Assists with submission of delinquent accounts to the Attorney General's Office and collection agencies and NC Department of Revenue. Clerical and Data Input Responsibilities: Day to day operations include collecting funds and generating receipts for both student and non-student payments, ensuring that all funds go to the correct account by using the proper external indicator and sub code. Balance cash drawer daily with total funds in drawer against total receipts generate. Follow-up on any discrepancies such as overages and shortages. Ensure that all voided receipts are clearly marked with the original copy and that there are two signatures present. Use Pennant software to add or cancel meal plans for students. This position is highly visible while representing the Controller's Office/Finance and Administration assisting students, parents, and third-party representatives relative to payment of educational expenses. This position addresses incoming students and their parent during the registration process.

Management Preference:
n/a

Lic or Certifications Required by Statute or Regulation:

Job Opening Date: 07/24/2025
Job Closing Date: 8/7/2025
Open Until Filled: No
Posting Category: Administrative Support
Posting Number: NP00374

Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

To apply, visit https://jobs.uncp.edu/postings/12578