Job Details

Center Manager, UUPHC

Position Number: 6378209
Location: Salt Lake City, UT
Position Type: Health

Center Manager, UUPHC

Job Summary

Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

Position Overview: The Office of Population Health at University of Utah is seeking a Center Manager to provide administrative and operational oversight for clinics and programs at the University of Utah Population Health Center. This position is responsible for planning, organizing, and controlling all internal operations of the Center. This position is responsible for managing budgetary information and business objectives, including the human resources, financial management, clinic operations, and customer/patient services of the Center. In support of the organization's goals and mission, the incumbent supports the Chief Population Health Officer and Administrative Director in leading the functions of the Center - acting as a catalyst between the Office of Population Health, the Center's clinical and non-clinical programs, and the Center's university, state, and community partners to ensure continuity and quality of service and care. The Center Manager works directly with Center leadership to ensure patient safety, quality of care, and the financial success of each program. This position may be required to access and administer medications within their scope of practice and according to State Law.

This position reports to Office of Population Health's administrative director and will support the program teams located at the University of Utah Population Health Center near Rose Park.

Center Background: The University of Utah Population Health Center aligns the full strengths of the University, the State, and the Community to create sustainable population health models and address unmet needs driving health disparities in some of University of Utah Health's most at-risk patient populations. The Center also serves as a "learning lab" for novel care models aiming to improve outcomes and decrease the total cost care for well-defined University of Utah Health patient populations. The Intensive Outpatient Clinic, Substance Use & Pregnancy, and the Rose Park Student-Involved Clinic make up the Center's current clinical programs with ongoing efforts to develop deeper ties with the on-site School of Dentistry Clinic and Department of Psychology to support oral and behavioral health integration.

A brief description of each clinic is included below:

Intensive Outpatient Clinic (IOC): Provides high-quality, cost-effective primary care & behavioral health services to a targeted medically and behaviorally complex patient population under a Medicaid value-based arrangement.

Rose Park | Student-Involved Clinic: Integrates University learners into a primary care practice to provide exceptional access to clinical services for patient populations in the neighboring communities.

Substance Use & Pregnancy - Recovery, Addiction, and Dependence (SUPeRAD):
specialized clinic at the University of Utah that provides comprehensive care for pregnant people with substance use disorders. It combines medical treatment, prenatal care, mental health support, and recovery services all in one place.

The Center is also evaluating additional novel clinical programs and aligned community partnerships to sustainably enhance existing programs and to expand high-impact and financially sustainable service offerings for new, targeted patient populations.

Although the IOC, RPC, and SUPeRAD programs are all housed within the Center, the Center Manager will primarily be responsible for fostering strong partnerships and collaboration among these departments. Direct supervisory responsibilities apply only to the IOC team, including all typical managerial duties associated with that oversight.

This position is considered Category I: Mandatory and required on campus or health care facilities to support on-site operations. Employees hired into this category will be required to be physically located at 168 North 1950 West, Salt Lake City, UT 84116 if they are healthy and without COVID-19 symptoms.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities
Job Specific Responsibilities and Accountabilities Performs to required standards for job specific responsibilities and technical competencies. Talent Management Hiring, training, developing, and communicating with staff. Financial Management Responsible for developing, monitoring and achieving budget goals. Manages labor and non-labor expenses to budget or flex budget. Manages revenue to budget to maximize potential revenue. EPE/Service Responsible for patient satisfaction scores within assigned area(s). Responsible for upholding PROMISE standards of direct reports and team members. Quality Responsible to achieve quality goals for assigned area(s). Manages and promotes continuous process improvements in assigned area(s). Performance Management Responsible to provide staff feedback on performance, including on-time appraisals and coaching. Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner. Building Relationships Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization. Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate. System Engagement: Positively contribute and collaborate as a member of the Office of Population Health and other committees addressing various strategic outcomes and initiatives. Understand complex processes and roles within an integrative care organization, with the ability to work collaboratively within the clinic and across the overall organization. Identify and expertly navigate challenging conversations with peers, staff and leadership throughout the organization. Knowledge / Skills / Abilities Ability to perform the essential functions of the job as outlined above. Demonstrated leadership skills in planning, and directing employees and processes, to effectively monitor and develop subordinates, to ensure the smooth operation of the Center. Knowledge of assigned area of specialization to analyze, plan, and draw conclusions for recommendations to leadership.

Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Physical Requirements Listening, Manual Dexterity, Sitting, Speaking, Standing, Walking

Minimum Qualifications
Qualifications Required Bachelor's degree in a related field, or the equivalency. Four years of progressively more responsible leadership experience.

Preferences
Qualifications (Preferred) Preferred Bachelor's and/or master's degree in nursing Master's degree in a related field, or equivalency. One year of experience in a supervisory capacity.

Special Instructions

Requisition Number: PRN42475B
Full Time or Part Time? Full Time
Work Schedule Summary: M-F 8A-5P
Department: 00728 - U of U Medical Group
Location: Campus
Pay Rate Range: $90,000.00 - $105,000.00
Close Date: 9/11/2025
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/185488