Job Details

Learning Spaces Technician

Position Number: 6326190
Location: New York, NY
Position Type: Computing - Support and Training

Learning Spaces Technician

Student Computing, Rose Hill, Lincoln Center

Fordham University

Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.

We offer tuition remission for employees and their dependents

A generous employer match towards a 403(b) retirement plan.

As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.

As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 4 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.

University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

Position Summary

Reporting to the Director of Learning Spaces and Events Management, the Learning Spaces Technician is responsible for the technical operation of classrooms and conference spaces at the Rose Hill campus, including maintenance of integrated audiovisual systems and classroom computers, maintaining and controlling inventory of loaner assets, assisting with installations of new integrated systems and upgrading hardware and software in classrooms as necessary.

This position may require occasional evening and weekend hours.

Essential Functions

Manages and maintains integrated audiovisual systems and associated equipment.

Generates and manages Service Desk tickets and escalates as needed.

Assists with classroom and event support, including Zoom set-ups, room assignments, and equipment needs.

Configures, deploys, and maintains computers, equipment, and software in classrooms.

Manages loaner equipment and other assets.

Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Management Responsibilities

Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.

Additional Functions

Performs basic analysis, diagnosis, and troubleshooting.

Required Qualifications: Education and Experience

High School Diploma or equivalent and a minimum of two years of relevant experience in an audiovisual intensive work environment.

Required Qualifications: Knowledge and Skills

Working knowledge Google Suite, MS Office Suite (Windows, Excel, Word, PowerPoint).

Strong analytical and technical problem-solving skills.

Demonstrated ability to troubleshoot technical equipment.

Excellent communication and customer service skills.

Attention to detail and quality.

Ability to manage work and outcomes independently.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Preferred Qualifications

Bachelor's degree.

Extron or AVIXA certifications.

Knowledge of audio mixers, audio DSPs, and microphones.

Familiarity with a teaching environment.

Minimum Starting Salary: $64,597.50

Maximum Starting Salary: $75,166.00

Note: Salary is commensurate with qualifications, experience, and skills.

START DATE: ASAP

APPLY HERE: https://careers.fordham.edu/postings/9505

ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham is an Equal Opportunity Employer - Veterans/Disabled and other protected categories