Job Details

Student Life Coordinator

Position Number: 6272135
Location: Dallas, TX
Position Type: Student Affairs and Services

Student Life Coordinator

Salary Range:

Salary commensurate with experience and qualifications

About SMU

SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Department:

The Office of Student Advocacy & Support is dedicated to working collaboratively to assist students in navigating challenges that impede academic and personal success. We connect students to resources, advocate, and educate the greater SMU community to create a safe, caring, and enriching environment.

As a part of the Office of Student Advocacy & Support, Parent and Family Programs serves as a resource for parents and families concerning the experience of their student(s) from their first semester on the SMU campus through graduation. We work with the SMU Mothers' and Dads' Clubs as well as individual parents in supporting student success in all aspects of University life.

About the Position:

This role is an on-campus, in-person position.

The Office of Student Advocacy and Support (OSAS) seeks a Coordinator to assist students navigating a wide range of
challenges, including academic, emotional, financial, behavioral, and health-related concerns. This role provides direct
support through interventions, referrals, and follow-up services, working collaboratively with campus partners to promote
student well-being and success. The Coordinator serves as a key member of the Student Advocacy and Support team
and reports to the Assistant Dean of Students and Director of OSAS.

In addition to general student support, the Coordinator will focus on addressing student basic needs, including food and housing insecurity. Responsibilities include managing the campus food pantry, overseeing the student emergency fund, and supporting students through non-clinical case management. This position plays a vital role in connecting students to essential resources and fostering a caring, supportive campus environment.

Essential Functions:

Case Management: Handle low-level cases using the NABITA risk rubric. Provide support and resources to students facing various challenges. Maintain accurate and confidential case records.
Student Basic Needs Support: Assist students with food and housing insecurity. Connect students with appropriate campus and community resources. Develop and implement programs to address student basic needs.
Food Pantry Management: Oversee the daily operations of the campus food pantry. Coordinate food donations and inventory management. Organize volunteer schedules and training.
Student Emergency Fund Administration: Manage the distribution of funds from the student emergency fund. Review and approve applications for emergency assistance. Track fund usage and report on outcomes.
Participate in the on-call rotation and assist in the review and development of student support protocols.
Occasional evening and weekend work may be required, depending upon training requests and student needs.
Other Duties as Assigned.

Qualifications

Education and Experience:

A Master's degree is required. Master's degree in social work, psychology, counseling, higher education, or related field is preferred.

A minimum of two (2) years of experience is required. Experience working with college students, at-risk population and providing crisis intervention is required. Experience providing outreach, consultation, case management, or crisis intervention in a university, mental health, or clinical setting is preferred.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Candidate must be skilled in navigating complex university systems.

Candidate knowledge of developing training courses or presentations is a plus.

Candidate must be able to handle sensitive, traumatic situations.

Candidate must be able to demonstrate proficiency in Microsoft Word and PowerPoint.

Candidate knowledge of Electronic Record Keeping is also essential.

Candidate familiarity with website maintenance, social media and Maxient is preferred.

Physical and Environmental Demands:

Sit for long periods of time
Carry/lift 25 lbs.

Deadline to Apply:

Priority consideration may be given to submissions received by June 23, 2025.

This position is open until filled.

EEO Statement

SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas

Job: Student Services

Organization: Student Life

Schedule: Regular

Shift: Staff

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Jun 2, 2025, 9:17:16 PM

To apply, visit https://smu.taleo.net/careersection/ex/jobdetail.ftl?job=STU00000141&tz=GMT%2B00%3A00&tzname=UTC