Job Details

Residential Life Coordinator

Position Number: 6242166
Location: Cheney, WA
Position Type: Residence Life and Housing

Residential Life Coordinator

About Eastern Washington University:

Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the regions polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWUs 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washingtons second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelors and masters degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a 24-25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place-the knowledge that comes from the land.

Job Summary:

The Residential Life Coordinator (RLC) role is a full-time, live-in position responsible for the total administration and operation of a residential community. RLCs are expected to foster welcoming and vibrant communities that nurture personal growth, promote diversity and inclusion, and enhance the student experience. RLCs do this through staff and student development, resident outreach, community building, attention to facilities, and administrative organization.

This posting will be used for the recruitment of 1 position with the possibility of 2 more positions.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $40,000(minimum) up to $42,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .

Applications are open and accepted until recruitment is closed. Screening of applications will begin on April 28, 2025. A three-day notice will be provided prior to closure of recruitment. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications:

Bachelors degree
One year of student affairs experience in higher education
Ability to establish and maintain effective and collaborative relationships with campus colleagues
High level of cultural humility and experience working effectively with marginalized populations, including first-generation college students.
Effective written, verbal, and interpersonal communication skills.

Preferred Qualifications:

Experience working with Star Rez and Banner
Bilingual - Spanish
Two years of residential life experience
Experience with program development and assessment of residential curriculum
Experience with project management
Experience supervising student staff

Other Skills and Abilities:

Job Duties:
Staff Development

Hire, train, supervise, and evaluate 5-18 Community Advisors (CA) and Office Workers.
Attend and assist in facilitating departmental CA training as well as plan and implement in-hall staff training sessions.
Facilitate weekly staff meetings and individual meetings with student staff to encourage growth and development.
Utilize leadership strategies on a departmental level and ensure its use among staff.
Provide staff members with ongoing positive and constructive feedback including formal evaluations once a quarter.

Percent of Time: 25

Community & Student Development

Interact and become acquainted with residents living in the hall providing them with personal and administrative support necessary in developing an inclusive community environment.
Be aware of student community issues, needs and concerns through general contact with students and assist students with their housing related issues as appropriate.
Support community building efforts in the areas of life skill development, personal identity development and impact, diversity and inclusion, interpersonal communication and sense of belonging.
Meeting with students to navigate interpersonal conflicts with roommates/floormates.
Guide CAs in the implementation of the departmental residential education model and resident outreach within the hall.
Serve as a resource for students and staff by counseling, advising, and providing appropriate referrals for residents in need of professional services available on and off campus.
Advise, direct and provide leadership to building student government (Hall/Community Council) including leadership development.
Design learning outcomes or SMART Goals for programmatic efforts within the residence hall that are informed by student development.

Percent of Time: 30

Administrative Responsibilities

Act as a liaison with campus partners.
Perform "essential functions" and are required to report to work during emergencies and university closures.
Participate in a live-on on-call duty rotation to provide emergency response for the campus, including weekend and holiday coverage.
Provide, coordinate, and supervise customer service oriented front desk.
Monitor and/or administer student employee scheduling and payroll preparation.
Coordinate the in hall and between halls room change process and maintain appropriate communication with the Housing staff who coordinate occupancy, student staff and students.
Manage budgetary responsibilities as appropriate within the parameters of the position. Budgets include staff development, community building, hall/community council, office supplies, and payroll.

Percent of Time: 25

Facilities Management

Assist in the annual opening and closing of the residential halls, including the beginning and end of each quarter.
Meet with custodial and maintenance leads for the residence hall bi-weekly.
Maintain appropriate administrative paperwork including keys audits, equipment audits, mail processing, etc.
Regularly tour and monitor the condition of the building including safety/security hazards, maintenance, custodial and accessibility hazards. Report, track, and follow up on facilities issues in the hall. Advocate for facilities improvements to enhance student development and academic success within a residential setting.

Percent of Time: 5

Professional Development

Engage in a robust professional development plan with Assistant Director of Residential Life.
Engage in ongoing Diversity, Equity and Inclusion work with the Housing department and individually.

Percent of Time: 10

Other duties as assigned

Serve on university committees

Percent of Time: 5
Conditions of Employment:

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This position is covered by the Public School Employees of Washington Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2021/07/Eastern-Washington-University-PSE-CBA-2021-2024-FINAL.pdf

After starting employment, employees will complete the required training. Online training can be accessed at https://inside.ewu.edu/hr/training/orientation/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on our Human Resources site: https://inside.ewu.edu/hr/training/

Note: Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies.

Salary Information:

The salary for this position is $40,000 (minimum) up to $42,000. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 05/19/2025
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 06/09/25

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/13625