Job Details

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University of Michigan
  • Position Number: 1698005
  • Location: Ann Arbor, MI
  • Position Type: Admissions/Enrollment


Records and Enrollment Specialist

Job Opening ID: 180572
Work Location: Ann Arbor Campus
Full Time/Part Time: Full-Time
Regular/Temporary: Regular
FLSA Status: Nonexempt
Organizational Group: Avp Enroll Mgmt
Department: Registrar's Office
Posting Begin/End Date: 11/05/2019 11/19/2019
Salary: $30,000.00 $32,000.00
Paid Time Off:
Career Interest: Academic & Student Services
Administration

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experiences that directly relate to this position.

Job Summary
The Office of the Registrar is committed to ensuring the integrity of the University's academic records. We strive to enhance the educational experience by serving students, faculty, staff, alumni, and the world-wide community in responsible use of these data and related information systems. This position reports directly to the Assistant Registrar for Records and Enrollment.

Who We Are
Headed by the Vice Provost for Enrollment Management, the Office of Enrollment Management provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, records management and student financial support functions for the university. OEM is committed to envisioning, creating, and sustaining an effort that will lead to the optimal academic, student, and staff experience through the development and implementation of data-driven strategies, collaborative partnerships, and sustained investments in technological resources and a talented and capable workforce. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices across the Offices of Admissions, New Student Programs, Financial Aid, and the Registrar.

OEM is committed to pursuing deliberate efforts to ensure that our campus is a place where differences are welcomed, different perspectives are respectfully heard and where every individual feels a sense of belonging and inclusion. We know that by building a critical mass of diverse groups on campus including staff, students and creating a vibrant climate of inclusiveness, we can more effectively leverage the resources of diversity to advance our collective capabilities.

For more information about OEM including our diversity, equity and inclusion strategic plan visit the Enrollment Management website.

Responsibilities*
75% Records and Enrollment
  • Using M-Pathways student information system (PeopleSoft), provides first-level support to students, alumni, faculty and staff. Protects sensitive data, maintains secure workspace and vigilant against data security breaches.
  • Assists with updating student records, including transfer credit and study abroad.
  • Assists department with deceased record processing and notifications, duplicate ID research and processing, and other duties related to student records.
  • Serves as first-level support to schools, colleges and instructors. Provides general information regarding university policies and procedures and assists faculty and staff with questions.

20% General Support
  • Provides coverage for telephones and email queues as assigned. Opens, sorts, and distributes mail.
  • Assists in maintaining, updating, and writing office procedures, incorporating changes due to system updates, process improvements, and new processes.
  • Assists with testing system capabilities and updates.

5% Other
  • Other duties as assigned by the Assistant Registrar.

Required Qualifications*
  • Associate's degree or equivalent combination of education and experience.
  • Positive customer service-oriented attitude, flexibility, and the ability to work both independently and as a team member.
  • Demonstrated ability to interact positively with diverse population.
  • Demonstrated ability to handle sensitive and confidential information.
  • Knowledge of and skills in Microsoft Word and Excel.

Desired Qualifications*
  • Experience and/or familiarity with M-Pathways Student Administration system.
  • Knowledge of FERPA and other federal/state laws and regulations related to higher education.
  • Demonstrated ability to incorporate innovative practices into the workplace to enhance effectiveness and efficiency.

U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.


To apply, visit https://careers.umich.edu/job_detail/180572/records_and_enrollment_specialist





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