Job Details

The Program Assistant IV will provide full-time secretarial support services to the Ricci Institute and the Office of Diversity Engagement and Community Outreach (DECO). The Program Assistant IV will work closely with the staff and offices within the University and will engage a diverse group of external constituents, visitors, and internal contacts at all levels of the organization. Performs various secretarial and administrative support duties for the staff, including the Vice Provost, as well as the programs and activities of the Institute and the DECO Office.

This position is full time and will support the DECO Office 50% of the time and the Ricci Institute the other 50% of the time. Allocation and responsibilities are subject to change based upon determined needs of the University.

Job Responsibilities:

Organizes work and sets priorities, and manages the program offices under the general guidance of the Director of the Institute and the Vice Provost.
Helps create warm, welcoming environment and assists faculty, students, staff and other visitors to the office.
Acts as a resource person/liaison between and among faculty, students, and the University community, as well as members of the public.
Receives and screens a variety of calls. Takes information, answers inquiries, provides information using knowledge of University, College and Department policies and procedures.
Creates and develops new office work procedures to increase efficiency, maintenance of confidentiality, or work flow using knowledge of operations and creative problem solving techniques; designs new forms, as appropriate, to implement changes.
Handles confidential and non-routine information and explains policies when necessary.
Acts as a liaison with other departments and outside agencies.
Hires, trains and supervises student assistant(s).
Creates or inputs, revises, stores, retrieves, edits and prints a variety of (sometimes confidential) documents, reports, or records using word processing software. Prepares and does minor editing of manuscripts (e.g., technical manuscripts, those written in a foreign language), reports, grant proposals, catalog copy, meeting minutes, and manuals, as well as routine Program correspondence.
Sets up, maintains and revises record-keeping procedures and files as appropriate for the Institute and the DECO Office.
Plans and coordinates various events, including overseeing all logistics and promotion.
Performs other duties as assigned.

Responsibilities with the Office of Diversity Engagement and Community Outreach:

Provides administrative support for the Vice Provost (e.g., coordinates meetings, reconciles expenses, drafts correspondence).
Schedule University Council on Diversity and Inclusion meetings.
Maintain council membership list and an archive of documents.
Take minutes at council meetings and other meetings related to DECO.
Assist in coordinating conferences and events related to DECO initiatives (i.e. Latinas in Leadership Forum).
Collect and organize applications for Gerardo Marin Diversity Fellowship; send out acceptance and rejection letters.

Responsibilities with the Ricci Institute:
Assist in coordinating conferences and events related to the Institute.
Support visiting scholars/fellows to the Institute, including coordinating with International Student and Scholar Services on visa related documents, assisting them with scholarly requests, on-boarding at the university, and serve as point of contact for other requests.
Collect and organize applications for fellowships and travel grants; send out acceptance and rejection letters.
Process payments for fellowships and travel grants.
Process expense reports via Concur for expenses incurred by non-USF employee affiliates and vendors.

Minimum Requirements:

Post high school education preferred
Four years of increasingly responsible experience in administrative support work or related education, including at least two years in a senior administrative support role.

Additional Knowledge, Skills, and Abilities:

Experience working with high level executive officers and/or vice presidents.
Must be able to work independently without close supervision and as a member of a team.
Must be customer service and team oriented.
Ability to handle diverse situations and meet demanding deadlines.
Excellent oral and written communication skills including correct use of grammar, spelling and punctuation.
Knowledge of standard office procedures and functions.
Must be able to deal with faculty, students, staff, academic community and the public with tact, discretion, and courtesy; contribute to professional environment.
Ability to maintain confidentiality.
Ability to word process with speed and accuracy.
Advanced experience working with computer database systems, word processing and spreadsheet software.
Must be flexible and readily adaptable to change, have good organizational skills and be able to prioritize masses of detail.
Employs effective follow-up systems to ensure that deadlines are met.
Ability to use desktop publishing software and equipment to design and produce high-quality publications preferred.
Previous experience in a multicultural setting preferred.
Knowledge and awareness to issues related to diversity and multiculturalism and a commitment to the principles of equity, human rights, and inclusion.
Must have, or quickly develop, understanding of administrative operations as well as credible stature with members of the academic community and public.

For information on how to apply, please visit the following link: www.usfjobs.com

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individuals race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.







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