Job Details

Operations Assistant - Campus Safety (April 2019)
Citrus Community College


Posting Number: 0600831
Position Title: Operations Assistant - Campus Safety (April 2019)
Posting Date: 04-18-2019
Closing Date: 05-16-2019

Department/Division: Student Services (Campus Safety)
Funding: Categorical Funded
Job Category: Classified
Assignment: Full-Time
Percentage Employee: 100%
Months per Year: 12 months
Work Days per Week: 5 days per week, Monday through Friday
Work Schedule per Day: 8 hours per day -- typically 9:00 a.m. to 5:30 p.m., but shift will include days and evenings; may rotate shifts, may require weekends; may incur additional unscheduled overtime; contingent upon department need.
Work Shift for this Position (select all that apply): Days / Nights / Weekends
FLSA: Nonexempt
Placement/Range: 34-1 (Starting salary for a new classified hire at Citrus College is fixed at Step 1)
Pay Rate: $4,084.70/mth ($23.57/hr)

Benefits:
The District provides a fully-paid, comprehensive program of fringe benefits including major medical, dental, and vision insurance for full-time employees and eligible dependents. Life insurance provided for employee only.

A Complete Application Packet Includes:
Resume

Optional Applicant Documents
Cover Letter
Other Document (s)
Transcripts
Licenses and Certificates

POSITION SUMMARY:
Performs a variety of general office and clerical duties for Campus Safety Services such as, but not limited to, accessing secure law enforcement databases, completing paperwork for uniformed personnel, processing payroll and budget information, controlling evidence and found property, assisting with incident reporting, response to emergency calls, parking enforcement, and key and access control.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Receives calls by telephone or two-way radio regarding emergency and other situations. Determines the priority and responding parties for all calls. Contacts, informs, and dispatches campus security officers and others, as appropriate for the situations.
- Maintains two-way radio contact with all personnel on assignments, including campus safety officers, community service officers, custodial and maintenance personnel. Relays information and assistance requests involving services from other jurisdictions.
- Requests outside assistance/mutual aid from local agencies based on feedback from campus safety officers. Orders ambulances and tow trucks or contacts other agencies for extended assistance.
- Receives reports and communicates facilities maintenance problems to custodial, grounds, or maintenance personnel.
- Receives and safeguards private and proprietary information according to protocol.
- Assists in coordinating campus security and parking control activities with other offices on campus, faculty, students, and others using District facilities.
- Receives walk-in guests and telephone inquiries from a variety of individuals. Initiates and receives telephone calls, provides information and resolves matters, or routes calls.
- Inputs information into databases, spreadsheets, or word processing tables for uses such as permit and key lists, and location of staff. Updates information and maintains data files. Accesses databases to extract information supporting special requests or research.
- Prepares, assembles, maintains and updates calendars, schedules, lists, manuals, directories, and handbooks for distribution and use by others.
- Composes and types routine correspondence and documents from rough drafts or verbal instructions using modern word processing software.
- Sets up and maintains departmental files, records, and archives. Processes mail.
- Issues parking permits for staff, students and visitors. Prepares lists of permit holders and maintains files and statistics of citations. Initiates collection processes on overdue citations and prepares lists for the campus safety officers. Forwards citations to other jurisdictions for action. Processes appeals.
- Receives, inventories, and controls lost and found articles. Disposes lost and found articles after preset times and according to established policy.
- Prepares crime/incident reports for monthly submission to the California Department of Justice to comply with Student Right to Know and Campus Security Act legal requirements and to assist with voluntary data submission for crime statistics databases.
- Prepares and processes purchase orders, verifying available funds and coding to proper budget category. Follows-up on approved purchases for delivery status, costs, and in the case of project-oriented services, work in progress and outstanding balances.
- Reviews, codes, and processes requisitions, invoices, expense forms, claims, and payroll timesheets, verifying amounts, hours, and accounts.
- Assists with setup and maintenance of departmental budgets. May initiate account transfers.
- Receives and accounts for parking permit fees, citation payments, background check and report fees. Prepares bank deposits. Follows up with accounts receivable/collections.
- May recruit, select, schedule and orient student, temporary, and volunteer help.
- Performs other duties as assigned that support the overall objective of the position.

KNOWLEDGE, SKILLS AND ABILITIES:
- Requires a working knowledge of general dispatching procedures and policies and procedures relative to dispatching.
- Requires knowledge of the proper use of two-way radios, terminology, and codes.
- Requires a basic knowledge of general municipal court procedures and processes with regard to processing of traffic and parking citations and basic crime reporting requirements and procedures.
- Requires a working knowledge of office practices, procedures and equipment, including filing systems, receptionist and telephone techniques, and letter and report writing.
- Requires a working knowledge of those activities associated with accounting, budget and payroll transaction processing, and statistical record keeping.
- Requires a working knowledge of personal computer-based software programs that support this level of work, including but not limited to word processing, spreadsheet, and database software used in security.
- Requires business mathematics skills to compute sums and statistics.
- Must be skilled in using and troubleshooting various standard office machines.
- Requires sufficient skill using the English language, grammar, spelling, punctuation, proofreading/editing, to prepare routine correspondence and document incidents.
- Requires sufficient human relations skill to make present a positive image of the District and the department, convey technical information to others, and use patience and sensitivity in dealing with a diverse population.
- Requires the ability to perform all of the duties of the position efficiently and in an open environment with interruptions and distractions.
- Requires the ability to operate a radio communications base station to dispatch campus security officers and/or other personnel.
- Must be able to perform clerical and secretarial work with speed and accuracy.
- Must be able to learn, interpret, explain and apply knowledge of college and department organization, operations, programs, functions and special department terminology when performing assignments.
- Requires the ability to plan, organize and prioritize work in order to meet schedules and timelines.
- Requires the ability to work cooperatively with staff, current and prospective students, external organizations, and the public using patience and courtesy.
- Requires the ability to use a personal computer to produce correspondence and reports, and type/keyboard accurately.
- Requires the ability to maintain confidentiality of private and sensitive information.
- Requires the ability to work varying shifts.

PREFERRED QUALIFICATIONS:
- Three (3) years of experience working in a safety, security, or police agency; specifically in a college or university setting.
- One (1) year of experience coordinating an office environment with high level clerical experience exhibiting independent thinking.
- One (1) year of experience in emergency response protocol and coordination of responding agencies.

EDUCATION AND EXPERIENCE:
- A high school diploma, or the equivalent, and four years of law enforcement, security or other first responder dispatch experience.

PHYSICAL ABILITIES:
- Incumbent must be able to function indoors in an office environment engaged in work of primarily a sedentary nature.
- Requires ambulatory ability to sit for extended periods of time, to use microcomputers and peripheral equipment, accomplish other desktop work, and to move to various campus locations.
- Requires the ability to use near vision to read printed materials.
- Requires auditory ability to carry on conversations in person and over the phone.
- Requires manual and finger dexterity to write, use a pointing device and keyboard at an advanced rate, operate microcomputer, and to operate other standardized office equipment, almost constantly requiring repetitive motions.

LICENSES AND CERTIFICATES:
- Requires a valid driver's license.
(Please note, indicating the driver's license number on the application will be considered complete for the application process. Verification of a valid driver's license will be made at the time of employment.)

- May require LEDS certification.
(Please scan a copy of your LEDS certificate and upload it under "Licenses and Certificates". Please make sure your scanned image is less than 2MB (72 dpi).


For more information or to apply, please visit: http://employment.citruscollege.edu/applicants/Central?quickFind=51902


About Citrus College:
Celebrating over 100 years of service, Citrus College is located in Glendora in the foothills of the San Gabriel Mountains, approximately twenty-five miles northeast of metropolitan Los Angeles. The college has the distinction of being the oldest community college in Los Angeles County and the fifth oldest in the state.

Citrus College was founded in 1915 under the leadership of Dr. Floyd S. Hayden, who helped bring the community college movement to California. From 1915 to 1961, the college was operated by the Citrus Union High School District. In July 1961, the Citrus Community College District was created to include the Azusa and Glendora unified school districts. In 1967, the district expanded to include the Claremont, Duarte and Monrovia school districts.

Today, Citrus College occupies a 104-acre campus. The college is currently experiencing a major facilities expansion project that will change the look of the campus. The college enrolled 27 students in 1915 and currently the college serves more than 19,000 students annually. Classes are offered on a 16-week calendar (fall and spring semesters), as well as in a variety of non-traditional scheduling options -- winter intersession, evenings, summer sessions, and optional class formats, such as online education courses.

Mission Statement
Citrus College provides innovative educational opportunities and student support services that lead to the successful completion of degrees, transfer, career/technical education and basic skills proficiency. The college fosters personal and professional success through the development of critical thinking, effective communication, creativity, and cultural awareness in a safe, accessible and affordable learning community. In meeting the needs of our demographically diverse student population, we embrace equity and accountability through measurable learning outcomes, ethical data-driven decisions and student achievement.

Accreditation
Citrus College is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges, 10 Commercial Blvd., Suite 204, Novato, CA 94949, (415) 506-0234), an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U.S. Department of Education. Additional information about accreditation, include filing of complaints against member institutions can be found at https://accjc.org.

"CITRUS COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER."
It is the policy of the District not to discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one of more of these actual or perceived characteristics.

Special Instructions to Applicants:
Applications are considered legal documents, and as such, all areas of the application must be completed or your application packet will be considered incomplete, and will not be moved forward. While it may be appropriate in some areas of your application to use "NA" (not applicable), do not use terms such as "see resume" or "see attached". When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.

Applicants are responsible for ensuring that all required documents, and those additional documents you choose to include, are attached BEFORE clicking the "Finished Attaching Documents" button and confirming. It is advisable to attach "Optional" documents first, and then "Required" documents once you are ready to click on the "Finished Attaching Documents" button and confirming.

Application and Supplemental Questionnaire must be complete. A resume will not substitute for a fully completed employment application and supplemental questionnaire. Incomplete applications will be rejected. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.

Additional documents CANNOT be added to your electronic application packet once you click on "Finished Attaching Documents" and receive your confirmation number; so, please be sure you have all documents you will upload handy and in an electronic format. THE APPLICANT TRACKING SYSTEM WILL NOT ACCEPT DOCUMENTS LARGER THAN 2MB. IF YOUR DOCUMENTS DO NOT UPLOAD, PLEASE RESIZE. If you do not have all your documents handy at the time you are applying for the position, we advise you to click on "Finish Attaching Documents Later". Be sure, however, to finish attaching your documents BEFORE the close or first consideration date for the position. Please remember, you will NOT be able to attach additional documents after you have selected "Finished Attaching Documents" and have received a confirmation number, and you will not be able to apply for a position after the position has closed.

Please note: should an applicant apply for a position more than once, only the most recently received application packet will be the one screened for completeness. All others will be deemed inactive, and will not be considered, regardless of completeness.

We regret we are unable to accept faxed, emailed, mailed, or hand delivered application materials outside the online Applicant Tracking System (ATS). Only application materials submitted through this electronic format will be accepted. Exception: The Citrus College Form 101 must be mailed or hand delivered to the Director of Human Resources in a sealed, confidential envelope.

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.

All employees within the bargaining unit are required to pay dues as a member of the exclusive representative or pay an agency fee.

About Transcripts:
--Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.
--Official transcripts will be required at the time of the job offer.
--Transcripts must be from the awarding institution, and must show that the degree has been awarded (or conferred) and the year.
--Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.
--All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.
--Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.

Selection Procedure:
--A selection committee will review application packages of those candidates who have met the minimum qualifications for this position, and will select a limited number of qualified candidates for an interview.
--Each candidate may be asked to make a presentation on a topic of the selection committee's choice. The candidate will be informed of the topic when an interview appointment is scheduled.
--Each candidate may be asked to provide a sample of his or her writing ability just prior to the interview.
--Travel costs must be borne by the applicant.
--Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.
--If selected as a finalist, the candidate permits the District to contact the current and former employer(s) to investigate past employment history.







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