Reporting to the Associate Vice President of Student Success Services, the director has the primary responsibility for providing vision, leadership, and management of programs and services designed to facilitate student learning and promote student success. This includes tutorial services, academic skills workshops, supplemental instruction and an early alert program (SupportNet). The director also serves on campus wide committees designed to coordinate campus student success efforts.
Compensation:
The salary is competitive and is negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position with an attractive benefits package which includes but is not limited to: a vacation accrual rate of 16 hours per month; 12+ paid holidays; excellent choice of medical, dental and vision insurance, long term disability coverage, life insurance; and retirement benefits.
Anticipated Salary: $60,000 - $70,000
Position Summary:
Major duties of the job include:
Provide management to the development and implementations of innovative strategies to support student learning and retention through graduation
Collaborate with academic departments and support programs to develop and implement innovative programs and strategies to support student learning in the classroom
Oversee the development of a comprehensive tutor training program and the expansion of supplemental instruction and SupportNet (early alert program)
Provide group and individual student advising on personal development, learning skills, and academic issues
Develop and execute a comprehensive assessment plan to improve services and gauge the effectiveness of programs and services
Budget planning and fiscal management for the Learning Center, the Tutor Center, and SupportNet
Provide leadership in the development and implementation of training for tutors, supplemental instruction peers, and other student assistants in the department
Supervise and evaluate professional, administrative, and student support staff
Provide supervision of staff assigned to implement and maintain student retention software
Secondary duties of the job include:
Work closely with Academic Affairs and other Student Affairs programs and departments to develop partnerships, services, and activities which support student retention and graduation
Conduct research on how students learn and use knowledge to develop and expand learning assistance programs and services
Work to ensure quality control in services offered through the Learning Center
Seek grant-funding opportunities to supplement funding for the Learning Center
Perform other duties appropriate to the position as assigned by the Associate Vice President for Student Success Services
Qualifications:
Minimum Requirements: Knowledge, Skills, and Abilities:
Demonstrated knowledge of learning theory and sensitivity to issues and needs of students from low-income, diverse ethnic, and cultural backgrounds
Highly developed leadership and supervisory skills in applying sounds personnel practices and procedures
Strong problem-solving and conflict resolution skills
Solid interpersonal skills
Excellent oral and written communication skills
Proven ability to manage a service-oriented learning center
Knowledge of statistical and research methods
Demonstrated ability to do the following:
Develop, organize, implement, and evaluate programs which support student learning and development
Reach practical, logical, objective decisions and put effective changes into practice
Ability to do the following:
Advise student individually or in groups on varied and complex matters
Work independently and as a part of a team and able to develop consensus through collegial consultation
Establish and maintain effective working relationships
Education and Experience
A master's degree
A minimum of three years of progressively responsible management experience in a student service program such as a Learning Center or tutorial program and experience with program development, evaluation, fiscal management, and supervision
Preferred Skills:
Experience with web-based management systems such as PeopleSoft and GradesFirst
Previous experience teaching learning skills or developmental classes
Strong foundation in human development and educational learning theories
Copyright 2017 Jobelephant.com Inc. All rights reserved.
Job Title: Learning Center Director (Administrator II)