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Financial Aid Specialist
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Position Number: 2031880
Location: Palm Desert, CA
Position Type: Financial Aid

Financial Aid Specialist

Job Type: Staff
Department:

Basic Function:
BASIC FUNCTION
Under the direction of the Director, Financial Aid, perform office duties in support of the Financial Aid Office; serve as receptionist for the Financial Aid Office and provide assistance to the Financial Aid function as required.

EMPLOYMENT STATUS
Bargaining Unit Position, Range 8.
This position is 40 hours a week/12 months a year.
The schedule for this position is Monday - Thursday, 8:00 a.m. - 6:00 p.m. & Friday, 8:00 a.m. - 12:00 p.m.
This position is located at the Palm Desert Campus.
Schedule and location is subject to change based on District need.

About College of the Desert
The College of the Desert, Desert Community College District enrolls approximately 15,000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI), College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college, we offer Associates Degree for Transfer, both in Art and Sciences, Associates Degrees, and Certificates across a wide range of disciplines.

College of the Desert is a district that consists of leadership, staff, and faculty who are committed to enhancing our community through supporting the academic success of all of our students including students of color, students with disabilities, students who are first generation to college, veterans, students of all ages, students with diverse socio-economic backgrounds, dreamers, and students of diverse sexual orientation and gender expression.

When you join College of the Desert you can expect to be part of a diverse, inclusive, and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences, emphasizes collaboration, and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students.

Interested in learning more about College of the Desert and the Coachella Valley? Visit the links below.

Who We Want:
College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to:

Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices;
Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility;
Encourage positive race-consciousness and embrace human difference;
Reflect on institutional and teaching practices and aim to make them more culturally responsive; and
Strategically build buy-in and participation among colleagues for equity-related initiatives.

Representative Duties:
REPRESENTATIVE DUTIES

Serve as receptionist of the Financial Aid Office, greeting visitors and answering the telephone; provide information regarding financial aid and related programs to students and staff; assist in the proper completion of forms.

Perform a variety of clerical duties in support of the Financial Aid Office.

Receive and distribute incoming mail.

Make appointments for Financial Aid staff.

Issue Board of Governors Grants; prepare award letters and other correspondence as assigned.

Maintain a variety of files, records and reports; research student financial aid transcript files; initiate new files; catalog information in computer systems.

Prepare, distribute and mail award letters and financial aid transcripts.

Disburse scholarship and student loan checks.

Order forms and other office supplies as necessary to maintain proper supply levels.

Operate a variety of office machines and equipment including a computer and related software and financial aid systems.

Research financial aid records as requested.

Compile special reports as requested, tracking incoming financial aid documents.

Train and provide work direction and guidance to students hired to work in the Financial Aid Office.

Perform related duties as assigned.

Minimum Qualifications:
MINIMUM QUALIFICATIONS
Any combination equivalent to graduation from high school and two years of office clerical experience including some public contact.

Preferred Qualifications:
PREFERRED QUALIFICATIONS
Experience working with financial aid or student services.

Knowledge of:
Knowledge of:
Modern office practices, procedures and equipment; telephone techniques and etiquette; record-keeping techniques; operation of office machines including a computer and applicable software including word processing, spreadsheets and email; oral and written communication skills; interpersonal skills using tact, patience and courtesy.

Ability to:
Ability to:
Perform clerical and public contact work in support of the Financial Aid Office; answer telephones and greet the public courteously; determine appropriate action within clearly defined guidelines; operate office machines including a computer and applicable software including word processing, spreadsheets, email; communicate effectively both orally and in writing; understand and follow financial aid regulations; maintain records and prepare reports; establish and maintain cooperative and effective working relationships with others; work confidentially with discretion; sit for an extended period of time; bend at the waist, kneel or crouch.

Physical Demands:
Working Conditions: WORKING CONDITIONS
Environment: Office environment. Constant interruptions.

Full Time/Part Time:
Weekly Working Hours: 40
Work Schedule & Hours: Monday - 8:30 a.m. - 6:00 p.m. , Tuesday - 8:30 a.m. - 6:00 p.m. , Wednesday - 8:30 a.m. - 6:00 p.m. , Thursday - 8:30 a.m. - 6:00 p.m. , Friday - 8:00 a.m. - 12:00 p.m.
Salary Schedule Range: Classified Range 8
Specific Departmental Needs:

Posting Number: 20-028
Number of Vacancies:
Desired Start Date:
Interview Date: 11/30/2020
Posting Open Date: 10/21/2020
Posting Close Date:
Open Until Filled: No

Special Instructions to Applicants:
REQUIRED ATTACHMENTS:
Applications missing any of the required documents listed will not be considered. The following documents are required at the time of application:

Online Application: Please fill out your online application completely with all requested details.
Resume: Must include length of employment (month/year start & end dates) for each employer.
Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess.

IN YOUR APPLICATION
References should include at three supervisors and two colleagues. Please include name, title, email, and current phone numbers for all references in your application. Letters of recommendation will not be accepted in lieu of the required addition of Professional References.

To apply, visit https://cod.peopleadmin.com/postings/4697