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Development Assistant
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Position Number: 1609875
Location: Ann Arbor, MI
Position Type: Alumni Associations and Services

Development Assistant

Job Opening ID: 177966
Work Location: Ann Arbor Campus
Full Time/Part Time: Full-Time
Regular/Temporary: Regular
FLSA Status: Nonexempt
Organizational Group: School Bus Admin
Department: ROSS SCH Dev&Alum Rltns-Oprtns
Posting Begin/End Date: 9/09/2019 9/23/2019
Salary:
Paid Time Off:
Career Interest: Administration
Development / Institutional Advancement

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.

Job Summary
ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESSThe Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening, Weekend, and Online formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.

About the DepartmentThe Office of Development and Alumni Relations drives the fundraising and alumni relations activities of the Ross School of Business.

PurposeThe Development Assistant will provide comprehensive administrative support for Development & Alumni Relations. This position requires a dynamic individual who can work effectively with multiple constituents in a fast-paced, high-stress environment to achieve high-level results. The Development Assistant must think strategically, be proactive to take on additional projects or improve processes, and problem solve.

Responsibilities*
Contributes to our positive and inclusive work community by building trusting partnerships across the school, continually learning, creating impactful experiences, and working with a sense of ownership for outcomes. Approaches this work with a commitment to diversity, equity, and inclusion in mind; treating others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.

Administrative Support

Reconciles alumni club event expenses, transactions, and budget
Assists in planning and executing special events, such as donor visits and small events
Answers phones, greets and assists visitors, triages and responds to inquiries about Development and Ross programs
Schedules appointments with donors, prospects, volunteers, alumni, and staff; prepares meeting materials and reports
Creates and maintains organizational systems for information on shared drives and in Google
Responsible for data integrity of databases
Creates itineraries and donor briefings
Works as part of a support staff team to provide excellent customer service to visitors, donors, faculty, and staff
Coordinates and balances workload with other team members, provides back-up coverage for other support staff members as needed, and assists in providing appropriate coverage during absences
Processes gift checks
Supports Major Gift Officers, Alumni Engagement team and Senior Director of Major Gifts and Alumni Relations in traditional administrative capacity, including calendaring, travel arrangements, financial processes, email and phone correspondence, and report preparation

Other

Uses the University donor database (DART) to confirm donor data, run reports, and modify, update and upload alumni and alumni club data
Assists with small scale fundraising campaigns led by Ross School of Business constituents
Other administrative duties as assigned

Required Qualifications*

High school diploma or equivalent
Minimum of 3 years of experience in a support role, preferably in an academic setting
Outstanding customer service, interpersonal and communication skills
Ability to exercise discretion with sensitive and confidential information
Professional demeanor and presentation
Flexibility in work-style, ability to work both independently and as a team member
Excellent judgement; ability to function productively in an ever-changing, high stress, fast-paced environment while maintaining accuracy and attention to detail
Ability to prioritize workload, multi-task, and exercise initiative to meet or negotiate tight deadlines
Intermediate to advanced proficiency, speed and accuracy with Word, PowerPoint, and Excel; ability to learn and adapt to new computer software and technologies
Ability to follow instructions while working with diverse populations: colleagues, faculty, staff, students, alumni, and visitors

Desired Qualifications*

Associate degree
Knowledge of University policies, procedures, and regulations

Additional Information
Skills testing may be required.

Physical Demands/Work Environment

Requires the ability to travel to various locations to conduct work and deliver materials
The person in this position assists with set up of events and the execution of the events
The person in this position routinely communicates with external stakeholders about programs, events, activities, etc.
The person in this position routinely moves through the facility to attend meetings/events and access files or information
The person in this position routinely moves materials weighing up to 20 pounds and occasionally up to 50 pounds to deliver items, set up events, luncheons, etc.
May require work during early mornings, nights, and/or weekends

Michigan Ross values a culture of diversity, equity, and inclusion. We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.

The statements included in this description are intended to reflect the general nature and level of assigned work to this classification and should not be interpreted as all-inclusive.

Application Deadline
Job openings are posted for a minimum of seven days. The job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.

To apply, visit http://careers.umich.edu/job_detail/177966/development_assistant