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Clsrm & Evnt Schdulg Cord
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Position Number: 4222050
Location: Augusta, GA
Position Type: Conference and Events Administration

Clsrm & Evnt Schdulg Cord

Job ID: 258420
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Location
Augusta University - Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information
The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care.

Job Summary
Serves as functional administrator for the scheduling and space management system and is primarily responsible for scheduling academic classes and enterprise events. Responsible for scheduling university space to maximize space utilization of classrooms and meeting spaces; monitors the schedule to ensure compliance with classroom and event scheduling, coordination of support staff and space policies. Resolves course placement requests, disputes, and conflicts among academic and event needs. Manages space information for the enterprise scheduling system and Banner; determines if classrooms are available for use. Proposes new system, procedure and policy enhancements to support decision-making, and prepares building and room utilization reports.

Responsibilities
The duties include but are not limited to: CONTRIBUTES TO THE EFFICIENT USE OF CLASSROOM SPACE: Prepare, communicate, and distribute the academic schedule each academic term for all colleges. Prepare monthly space utilization reports in Excel format with charts/graphs. Maintaining communication and relationship with Registrar's Office. Maintaining communication and relationship with each college on both campuses. Maintaining communication and relationship with appropriate classroom support organizations including instructional support, audiovisual support, facilities, and related units. Maintaining the flow of the scheduling information from Banner to EMS. Identifying scheduling errors and conflicts by creating searches in EMS and resolving course placement requests, disputes, and conflicts among academic needs. Manage space information for EMS and Banner, and determining if classrooms are available. Scheduling academic classes in compliance with classroom and event scheduling, coordination of support staff, and related policies. CONTRIBUTES TO THE EFFICIENT USE OF MEETING SPACE: Expertly administering the enterprise scheduling and event management software system, EMS. Maintaining communication and relationship with President's Office; Provost's Office; Special Events, Communications, External Affairs, Alumni Affairs, and related units and negotiates trades and conflicts regarding academic classroom space. Maintaining communication and relationship with appropriate event support organizations including instructional support, audiovisual support, facilities, and related units. Identifying and resolving scheduling errors or conflicts by creating searches on the scheduling system and resolving event placement requests, disputes, and conflicts among enterprise needs. Scheduling special events and meetings in compliance with classroom and event scheduling, coordination of support staff, and related AU space policies. Technical knowledge of the audiovisual services offered and instructional systems in AU spaces. EXPERT ADMINISTRATOR OF EMS, THE ENTERPRISE SCHEDULING SYSTEM: Provides event scheduling for the University and general public by viewing and authorizing event requests, monitoring and tracking reservations and logistical information; provide logistical information to academic and administrative schedulers such as space, event description, and technical requirements, and determining when an event request requires further review. Runs/assigns/distributes daily AV support schedule to IT support staff. Resolves issues/provides patches and updates from EMS vendor. Creates new EMS Client user accounts, trains users on the application. Provides guidance when applicable to Classroom & Event Scheduling Coord. for Summerville. Creates various space utilization reports based off of USG standards. HELPS TO IMPROVE PROCESSES: Help improve the classroom and event scheduling processes and operations. Troubleshoot system and problem errors. Working with IT analysts to maintain EMS. Ensure good communication is kept with all department and colleges amount the enterprise about any training opportunities or upcoming changes in the classroom and even scheduling area. Oversee the proper use of EMS by other area schedulers using EMS. FACILITATES AND COORDINATES CHANGES: Facilitates and coordinates changes to scheduled rooms by re-assigning rooms in the event of an emergency, assisting law enforcement authorities in locating classrooms or events, coordinating with Facilities and Instructional & Research Systems concerning maintenance, building opening and closing, and reassignment of department courses; providing alternate schedule options for classes and events. PROVIDES INFORMATION TO DECISION MAKERS BY RUNNING QUERIES: Provides information to decision makers by running queries, room matrixes, time conflict reports, confirmation reports, room usage reports, and building utilization reports and developing comparative data modules. MANAGES CONTRACTS, BILLING AND RELATED PROCESSES: Manages contracts, billing, and related processes and procedures related to room usage and support costs by internal and external entities. OTHER: Perform all other duties as assigned.

Required Qualifications
Bachelor's degree from an accredited college or university and two years of related experience; OR an Associate's degree from an accredited college or university with four years of experience working with enterprise software applications (such as event/scheduling system) including running queries, creating tables, and working with word processing and spreadsheet applications; OR High School diploma or GED equivalent from an accredited state or federal organization and six years of directly related work experience.

Knowledge, Skills, & Abilities
KNOWLEDGEProficient in Microsoft Office and other computer software/databases
SKILLSExcellent interpersonal, written and verbal communication skillsDetail-oriented with strong organizational, prioritization and multi-tasking skills
ABILITIES
Ability to maintain confidentiality

Shift/Salary/Benefits
Shift: Days; Monday-Friday
Pay Grade: 14
Salary: Minimum $17.40/hour - Midpoint $21.63
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply
Consider applying with us today! https://www.augusta.edu/hr/jobs/Select University Faculty & Staff > External Applicants if you are a candidate from outside the universitySelect University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=258420&PostingSeq=1